Article Consignment Boutique — Local services in Sacramento

I went into Article today with a few Hermès items I had recently come across, hoping to learn more about how consignment works. When I first arrived, I was warmly greeted by a kind lady who directed me to where the buying/selling takes place. The gentleman I met with was initially very friendly and knowledgeable, which I appreciated since I openly explained that I’m not very familiar with luxury items or consignment in general.

He walked me through the process, including the fees and percentages that would be taken. After hearing the details, I decided I wasn’t quite ready to commit and preferred to hold onto my items for now to see if I could sell them myself. The moment I said that, his demeanor completely changed. He became visibly agitated, shut down, and no longer offered the same courtesy he had just a few minutes earlier.

I was only in the store for about 7 minutes, and I even had my infant in a stroller with me. When I left, he didn’t so much as hold the door open, which left me feeling embarrassed and uncomfortable. As someone new to this process, I wish he had been more understanding. I was still open to returning in the future if I couldn’t sell my items on my own, but his reaction left such a negative impression that I don’t feel inclined to go back.

As a business owner myself, I know deals don’t always happen on the spot — but kindness and professionalism should always remain the same. Unfortunately, that was not my...

One of my closest friends recommended Article & I must say it is the best discovery I made this year. This boutique not only has high quality products, their customer service is second to none. Although we are miles apart & I never met a single staff member in person the whole team make me feel so comfortable and at ease. I feel secure knowing that the products I buy from Article are authentic, high quality and won’t break the bank. I also love that Article is not just trying to sale products, their Facebook & IG Lives are so entertaining and educational. I mean where else can you find fun facts about the luxury brand that we love so much!? It’s always exciting to join their Lives and so rewarding to find gems that I’m going to treasure for many years. I highly recommend Article Consignment Boutique! If you need to recycle or update your closet go check them out. Find your next gems while supporting a small business....

I honestly am at a loss for words to describe my experience. I felt so uncomfortable from the staff following me and my boyfriend around. I picked up 1 pair of pants. ONE. And I was practically forced into a dressing room with the pants RIPPED from my hands from an employee.

I understand trying to protect your store but I honestly felt like I was being harrassed / targeted because I am a young woman or something. I couldn't even look around the store, it was suffocating.

I understand that its not easy running apparel stores nowadays, but following someone around the store, being Incredibly pushy to the point where I couldn't even speak makes me want to leave.

Being polite is okay. Trying to help a customer is okay. But profiling me and my boyfriend is not. We won't...