Their 5-star superb ratings says it all! I would not hesitate to recommend Rackfinity as Steve Kirchoff is very much hands on when it comes to dealing with customers. He takes customer service seriously & communicates well & promptly.
I recently bought a refurbished item which was promptly shipped and arrived earlier than expected (despite being in a different country & considering the COVID frenzy) & I could not really tell the difference from a brand new one (spotless, well packaged & functions flawlessly). My son with special needs was so excited to get his one-of-a kind computer as his interests have been changing.
With this kind of service & commitment, I bought another item from Rackfinity again recently & will not hesitate to do business with this firm again in the future.
If you need something that they happen to carry, talk to Steve. He is true to his word. Thanks again for everything Rackfinity & thank...
Read moreI've been pleased that I ordered from Rackfinity for refurbished monitor purchase. (1) the price was the best around; but more importantly (2) Steve Kirchoff (my main contact) quickly reached out to me to let me know there'd be some delays due to COVID-19 and kept me up to date. It's refreshing to work with another human, something you don't get ordering from Amazon. I'll do business with Rackfinity and Steve again...
Read moreRackfinity is what I would describe as the definition of great customer service. I have worked with Steve Kirchoff multiple times and he is always able to answer my questions in a timely matter (on many occasions within an hour during business hours). He is polite and courteous and puts together orders where everything just works. I never expect issues and I know that I am in good hands. Thank you Steve...
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