Golden Isles Bracelet has a fine reputation. However, my last visit will be my final attempt at resolution. I am a repeat customer and had asked for a custom bracelet in early May. In my presence, the specific details were written down and a call was made to the designer to confirm he was able to complete a bracelet. It was a go and I was told it was their busy season but they would get back to me via phone call with the pricing.
I did not receive a call and dropped into the store for an update five days later. In my presence, another call was made to confirm the order and request for pricing. I was assured I would receive a call back.
It has been two months and no call or text for this custom order. It was supposed to be a Mother's Day gift.
I am frustrated and disheartened that even a reputable company lacks follow-up customer service. I was willing to wait for the custom piece but the lack of pricing updates or design timeline is...
Read moreI LOVE Golden Isles Bracelet Co. When I lived on SSI, I would always swing in to admire their pieces. I first purchased a toe ring set from GIBco - they are so helpful with fitting you for the perfect size and I can't even tell that I'm wearing them! Even in my running shoes. My dad gifted me the oyster bracelet and it meant so much to me then and now even more since he has passed. I never ever take it off and when the wiring started to come a little loose (after 8 years of wear and tear), they told me to send it back and they would take care of it. They did just that, shined it back up and it looked as good as new! The owners are amazing and so kind. I also love that they support local environmental organizations that help conserve the beauty and...
Read moreI recently purchased a stunning piece of handcrafted jewelry made from sterling silver and 14k gold, and I'm absolutely thrilled with my purchase. The craftsmanship is exceptional, showcasing intricate details that highlight the artisan's skill. The combination of sterling silver and 14k gold lends a timeless elegance to the design. The jewelry not only looks exquisite but also feels durable, promising long-lasting quality. I appreciate the unique design that sets it apart, and wearing it has been a delightful experience. Overall, this handcrafted piece beautifully merges artistry with quality materials, making it a standout addition to any collection. Golden Isles Bracelet Co. is my favorite local shop...
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