Woodry's Furniture Inc — Local services in Salem

Shortly after moving to Salem my mom decided to purchase a small couch with a short window of time before family was coming to visit.

We stopped at all of the furniture stores in the area including Woodry’s, but the other stores had a delivery time that was 6-8 weeks out. Also, they were like vultures and their furniture was overpriced.

About a week or so after she bought her couch, my husband and I also decided to purchase a new couch and we also went to Woodry’s. They let us bring a fabric sample home, and by the time we walked in the door at home we had already decided to return to the store the next day to purchase the sectional couch. I called the store and asked about delivery windows since my own time window before family was coming to visit was getting smaller. By the time we returned to the store the next day to make the purchase, they had already spoke with both of their delivery companies on time windows for us.

We decided that they were the best option based on a few things:

The staff was friendly and not pushy. They didn’t act like used car salesmen, they let us look around casually. You can buy the furniture that they currently have in stock or order it if you have the time to wait, which we didn’t. The furniture is built in Oregon and has a policy that if the cushions start to soften that they’ll re-stuff them for you.

Both my mom and I had great experiences with Woodry’s and the companies they use for delivery. We both received our furniture within five days of paying.

We are both very happy with our purchases and feel confident that we made the right decision. We both...

I bought a leather couch and loveseat from them 5 yrs ago. The only thing that was to be vinyl was places you don't touch. We have no pets in our home, our house is only 5 yrs old. Our children are all gone to. They offered me a warranty for 10 yrs, with ultra shield, who has now changed their name. All the sections of the vinyl on my couch and love seat have started peeling. I have been using the products they told me to use faithfully. It just keeps getting worse. I called woodrys. They had me send pictures. What a waste of time. They tried saying it looked like a dog had been on it, then saying they can't do anything, call servo. They probably won't do anything. Also, they gave me a number for the leather medic. That guy came out, seems really nice, said, yes, poor quality, I can tell no animals have been here because my house is very clean. I am telling you this as a consumer. All these furniture places are the same. They don't care about quality, repeat business, or even helping you when a problem arises. They all try to make you spend more money on a useless warranty that does not cover squat.they know people will just come in, and who cares if they only buy once from them. What ever happened to doing what's right, quality, and having morals. DO NOT WASTE THE 300 TO 500 ON AN EXTENDED 10 WARRANTY, THEY WON'T FIX IT OR HELP YOU. Woodrys has also lost my business for any future...

First of all, I went in to purchase a couch. We found a beautiful one in the clearance section. But as to not make an impulse buy, we went looking around at other stores. We were sadly disappointed in customers service in other furniture stores. They were so pushy. When we said we are just looking, they followed us to every piece of furniture. Talking and talking and being pushy. I’d sit on a couch, and the salesperson sat right next to me, very push. They followed us on tail the whole time. I got annoyed and anxieties and I ran out of there and went back to Woodry’s. Our salesman, Scott was super, super friendly. Very patient, kind and knowledgeable. I felt comfortable right away with him. I did buy the couch I was looking at that day, but also bought 4 other pieces of furniture that same day from Woodry’s. The best furniture buying experience we have ever had. I will definitely buy my furniture from Scott/Woodry’s from now on. Never underestimate excellent customer service. Also, the delivery guys were super nice and professional....