I really wanted to love Centered City Yoga in Salt Lake City. The classes were great, the instructors were warm and professional, and for a while, it felt like Iâd found the perfect place to practice during my short stay in town.
Unfortunately, everything changed after a billing issueâand how it was handled completely soured my experience.
I made a technical mistake when trying to cancel my membership and was charged for another full month. I reached out within five hours of receiving the charge notification, hoping for a little understanding or flexibility.
Instead, the owner, Eric Martin, refused to help in any way. No refund, no credit, no compromise. In his email, he told me, âI have people do it all the time,â referring to others successfully canceling on their ownâas if that somehow made my situation invalid. The message was clear: this was my fault, and not his problem.
To make things worse, when Eric manually canceled my account, he limited my access to just six daysâApril 4 through April 10âfor the 15 classes I had just paid for. That felt punitive, petty, and deeply unprofessional.
This was an unnecessarily disappointing end to what had otherwise been a really good experience. I wonât be returning to Centered City Yoga, and Iâd caution others to be aware of how little support you may receive if anything goes wrong. For a studio that promotes mindfulness and community, the customer service I received from ownership was anything but.
UPDATE - Conveniently, shortly after posting this review, my membership expiration was adjusted to May 2nd. Two days short of the full...
   Read moreI just LOVE the Scholé Yoga classes taught at CCY Hot. I went to them for years and I am so grateful to get to enjoy these classes again with CCY. I especially love the Deep and Strong classes and their unique approaches to yoga.
With Deep, your teacher gives you a lot of freedom in how you move and flow. While suggestions are given, you are also encouraged to free flow, depending on what you or your body needs. In addition, you hold poses longer, really focusing on stretching and strengthening your muscles. Also, I love the hot room that really allows my muscles to loosen up so I can get the most out of my practice. I usually try to either close my eyes or do the entire class blindfolded. I really allows me to tune into what my body needs and to focus on my practice.
Scholé Strong classes always physically challenge me and take me to the very edge of what I can handle. I love the encouragement to push myself as far as I can and then the rewarding cool down and stretch at the end of class. I love that this class always takes me farther than I would take myself and I feel myself getting stronger and more agile as a result.
I always leave class feeling rejuvenated and physically and mentally ready to take on whatever life throws at me.
I highly recommend this studio, their classes and amazing teachers. You won't be...
   Read moreCCY Hot is truly life changing. The attention to detail in this studio and the way that it functions is something no google review could ever explain, itâs an experience that you just have to EXPERIENCE. From the moment you walk through the door itâs like entering another universe, which comes with one of the greatest gifts, you literally leave EVERYTHING at the door. You actually get a break from the chaos of life while also indulging in an experience that allots you the safe space to in some incognito way âwork throughâ all of that stuff and you truly leave as a new and improved version of yourself. Thereâs nothing in the world that gives the special experience that this studio gives our community. Do yourself a favor and stop reading peopleâs opinions online and actually come check out the space. Youâre in for a treat and possibly the best experience of your life. My best recommendation is Sunday DEEP 10:15 with Micah. Hope to see...
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