Radio Control Headquarters — Local services in San Antonio

I drove 40 miles to get to RC Headquarters and purchased over 200.00 in FPV gear. When I got home, I found the Swift Runcam was DOA. I phoned the next morning to insure they had a replacement and did another 80 mile round trip to take the camera back. Upon arriving at the store, they verified indeed they had sold me a defective camera, however, they refused to swap out a working camera and told me I had to return it to the manufacturer. I could have bought it straight from the manufacturer at a cheaper price, but I did not want to wait weeks to get it. Now I will have to wait weeks to get a working camera and I have wasted half a tank of gas trying to deal with these people. Do yourself a favor and steer clear of RC Headquarters and Swift Runcams. This was the absolute worst customer experience I have ever had. Everything I have ordered direct from China or Ebay has worked flawlessly, and cost less. I made a 200.00 mistake by shopping with them and am posting here to save others the aggravation of having to deal with...

Love this place! My son wanted a Traxxas Slash for his birthday, and I really wanted to get it from a hobby store so we could put our hands on it and compare the different models. Elliot showed us the different models and explained the key differences. We settled on one and had a blast with it the next day. Then the steering went out on it. Now, normally I'm a 'buy it on Amazon so it's easy to return/replace if it doesn't work' kind of person. However, I'm so glad we shopped locally for this product. Elliot had experienced this issue with other models and was able to fix it in a matter of a few minutes saving us a warranty return/delay in enjoying the truck. You simply don't get that kind of quick, personal service from online retailers/resellers. Thanks to the entire staff at Radio Control HQ for running a...

This shop is a hobbest dream. Don't let that fool you though, I went in knowing (almost nothing) I wanted to get my 8 year old into playing with something he built and these guys delivered. The staff heard me and educated me on the reality of building a hobby grade RC truck. They set me up with a Traxxas Slash unassembled kit. They warned me it will do every bit of 30mph and if you crash at 30 you will break stuff. After a second visit to get some repair parts me and my Son are still smiling ear to ear. Thank you guys for making this amazing hobby accessible to new guys like me. 5 stars for your willingness to help my Son and me grow closer with a new hobby.

Update to my review. This shop never fails to make me leave with a smile....