have nothing but positive things to say about this store. I found them using Google search, they were the only custom t-shirt company that did not require a minimum, and offered graphic art service which was exactly what I was looking for. My son wanted a custom t-shirt for halloween, he had the image he wanted but we didnt know how to convey it to the company. We visited Big Frog a day before Halloween, the owners Tom and Pam put my son on the computer where he located the image. One of their graphic designers (sorry i cant remember his name) happily doctored up the image, improved the quality for the t-shirt. My younger son wanted to get in on the t-shirt project too. Both Tom and Pam exhibited a huge amount of patience with him, making him feel very important while conferring with him on his idea. Within minutes my kids had their custom shirts.. my younger son wearing his home. During this process I realized they could put together some cute shirts for my 3rd annual Downey St. Racers cruise. I was leaving in two days!! I thought to myself there is no way shirts could be made this quickly. hmmmm I was WRONG!! Tom helped me pick out the shirts. We picked a beautiful soft pink shirt for the ladies , and black for the guys. Tom conducted searches on muscle car images.. and found the perfect one. He explained how the image would be created (we used a silhouette of a 67 Camero) so certain areas had to be hand drawn/pulled through). Tom assured me the shirts would be done by the next day, this on top of having to order the sizes from the shirt distributor. The shirts were completed by 4pm the next day.. boy oh boy were my cruise mates impressed!!!. I'm waiting on pictures so I can post them. Big Frog is my go-to place for custom shirts, gifts, party favors, family reunions..anything is possible with these guys!!! Thank you Big Frog , you've brought creativity, unforgettable fun and joy to two kids, their mom and a...
Read moreThis was the first time buying T-shirt’s and my experience was stellar!! Craig and Sherry run a very smooth and friendly operation there. From the moment I walked in I was greeted and attended to immediately and with a warm friendly smile from everyone. Big shout out to Lauren who was my personal representative and who was very patient and thorough in explaining the process, selection and pricing! She walked me through the design process and the designed turned out spectacular. She is very creative and knows her stuff. While I was there placing my order for our church high school missions trip, my wife called me to place another order for her business event and it needed to be a rush order within 4 days. We couldn’t be more happy with the quality of the work, the prices but more IMPORTANTY the 5 customer service we received!! Service is what I value the most! Thank you Craig and Sherry for your awesome service and contribution to our missions trip!!!!! Eddie Ps she also constantly kept me updated with emails on...
Read moreDoing t-shirt print business here is a breath of fresh air, a breeze. The entire staff is quite accommodating and friendly, especially toward laymen -- like myself -- who may not be fully aware of nuances in the industry. Be assured, they'll walk you through the procedures to deliver the design content and shirt you want.
In my experience, I was in good hands with representative Andrea who certainly knows the ropes of the biz AND is always on hand each day to follow through with guidance for the project. She also introduced me to in-house graphic artist Lillian who was simply magical in personally designing a special scripted lettering I preferred from their array of other fonts.
Since the bulk of my order is larger than normal, it's being manufactured by Big Frog's main plant in Texas which also did a previous order I had from a few years back with superb results. I'm confident of their continued quality.
All in all, I found this studio office to be wonderful in the employees' good faith to enable the project...
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