Cloud Nine Massage — Local services in San Diego

Edit: Been back a handful of times, and every single time, 1/3th of the way through, the massage therapist will switch all of a sudden, and it’s ALWAYS disappointing. the door was left cracked open, and the massage kept getting Interrupted. It would be one thing if it was a cheap massage. Online it says $50 cash deal, and when I paid she said it’s only valid for weekdays. It doesn’t say that online. Ended up paying $65 for an hour and still tipped $20. Although it wasn’t worth it. This was the 3rd time this has happened since my first great experience. Jokes on me!

Original: saw this place was near me, and the reviews were great, so I went tonight because my lower back has been killing me. I’ve gotten MANY massages, and I must say, it doesn’t look like much on the outside, it’s very “no frills”, don’t judge it. I was greeted with a big smile, which is always a great first impression. The massage table was a good quality one. It was so comfortable, and also nice and warm. The music was relaxing, and the ambiance was very calm and exactly what I needed. My massage therapist (I have no idea how to spell it, but it sounded like Mae, or Mei) she was INCREDIBLE. Very professional and clearly very knowledgeable about massage therapy. Her technique made it clear she really knows what she’s doing. I’ll be...

I had to edit my previous 5 star review. I have been here multiple times and will not be returning after my last visit. There’s a new owner and this place is not how it use to be. They will try to upsell you DURING your massage when you are there to relax. Asking if you want to add cupping. Leaving the room with the door open and making you feel exposed because the sheet is low and showing your butt. After telling them what happened the owner (I believe) said I could get a refund so I go back and then she tries to negotiate with me about how much of a refund I wanted. She was trying to make me feel bad for not wanting to pay the guy who massaged me. Saying things like “He worked so hard you don’t want to pay him?” It was a horrible experience and I will not be coming back here and will no longer tell people...

3.5 stars... I've been 3 times so far and each was a different experience. The massage quality is quite good, even with different therapists. HOWEVER, the experiences have gotten more frustrating each time. TLDR: I got shorted 20 mins on the most recent session because they were overbooked despite my calling ahead and telling them I had complete flexibility on appointment time and they didn't refund the difference in price. UPDATE: the owner reached out to me, apologized and offered a free 60 min session to make up for the error. I'm not sure I'll be able to use that offer, but at least they made an effort at service recovery.

Overall - good quality massage with different therapists but don't be afraid to stick to your guns to get what you...