Cycle Visions Motorcycles — Local services in San Diego

Had to jump on after another exceptional experience with the Cycle Visions team. I used to live in San Diego and had purchased helmets and motorcycle parts at their local shop, where they were always helpful and patient with my questions as a novice "DIY" motorcycle guy.

I've since moved out of state and had the opportunity to order a part through them today. I spoke with Mary at the front of the house and had some questions about a part. She had Jesus hop on the line to give me some details I needed in order to purchase.

Mary finished up with some real above and beyond customer service navigating the order process (which I had made a bit more complicated).

At the end of the day, I go out of my way to support brick and mortar business that take care of their customers. Cycle Visions falls under that category.

They also happen to make high quality and uniquely designed parts that you can't find anywhere else. ie. This speedometer relocation bracket I just ordered. The placement is exactly what I was looking for but couldn't find anywhere else!

Cheers...

I had a rough experience taking my 2008 kawasaki vulcan classic lt tank in to get it cleaned internally and having it returned to me scratched, paint chipped and a dent size of a golfball on the right side of the tank. I was focused on the interior of the tank and the rust that was present didnt think to check the exterior of the tank since there was no damage to the tank originally. Rough experience trying to support a local small business. Went in store to have a conversation about what could be done to fix it and Randy denied the whole thing and would charge me to fix the problem they created, extremely disappointing. Looks like this place is geared to service only Harleys and everyone else can go somewhere else for a lack of better words. The tank was said to be cleaned in one business day and took a week longer to get...

Writing this review as I sit at the shop. Phenomenal! I can't express in words how great this shop is. I'm 2,200 miles from home as I rode here for a wedding. I'm supposed to hit the road tomorrow to head back to Chicago, HOWEVER the engine was making a disturbing noise. I called first thing in the morning and explained the situation. They told me to come on by, they'd check it out, but no promises they'd be able to work on it today. Well, Randy went ahead and pulled my bike in, opened her up, and has diagnosed the issued and walked me through it as he goes. He's hoping to get me back on the bike and rolling safely TODAY! Beyond words how grateful I am for them taking care of me and getting me back on the long road home as I originally planned! 15/10: would...