Discount Glass & Mirror — Local services in San Diego

I wish I had discovered Discount Glass and Mirror earlier. I wasted a bunch of time with two other companies that never got back to me with quotes after I visited their storefronts in person with a template for my coffee table top. By the time I found DGM, it was too late for me to get my tabletop by the time I wanted it.

When I went to Discount Glass and Mirror, the friendly and helpful receptionist got a sales rep out to meet with me right away. She looked at my oval template and let me know my options. I could have my tabletop cut on premises, but it wouldn't have the nice finished edges it would have if the distributor did it. Even though it meant I wouldn't have the glass when I wanted it, I went with the nicer, finished edges. She said she would call me back with a quote either that day (Friday) or on Monday. Unlike the other places I visited, she called me back right away with a quote. The price was reasonable and I told them to go ahead.

They did try to get it to me in time, but it just didn't work out, which was not their fault. They didn't have enough lead time thanks to the other companies that wasted my time. When I picked up the glass, it was exactly what I wanted and looks great on my table.

Although the other two smaller shops weren't interested in my business (but couldn't be bothered to tell me that), the much larger DGM treated my tiny little consumer order like it was just as important as their larger orders from contractors and such. They were easy to work with and very friendly and helpful. I would 100 percent recommend them and I'm happy that next time I need glass I have a reliable...

I never leave reviews but just had to on this one. Wille had a shower door installed and the mounting screws were installed incorrectly in the wall. As a result, tile cracked. They used fastener hanger inserter that spread sideways when tightening. This was after informing them 3 different times there was solid wood installed to secure into. If you have a solid base you don't install inserts that spread sideways. After, customer service was beyond aufull. We had to pay to have glass tile removed and reinstalled. Fast forward some some time now, the tile has cracked again and the door loosens at the hinges regularly. Taking the hinges off revealed they cut the glass too much. As a result, the hinges do not have much to hold onto so door always falls over Time. The company won't even call me back. That's the real Discount Glass and Mirror company. I have talked w contractors about the company and ran across several who will not use them because of other mishaps. If I could give them a 0 I would.its ok to make a mistake but it matters how...

I want to express my sincere gratitude to Austin and the shop team, for their going above and beyond to help complete our kitchen remodel. I went to DG&M to shop for cabinet glass. My wife and I wanted to replicate the glass that we have had for the last 20 years. When I mentioned to Austin that I forgot to bring the old cabinet doors to find the right match for the glass, Austin suggested that they attempt to re-use the old glass and they install it in the new doors. The shop manager gave me a 50-50 chance, but he would do his best. I received the call this morning that the cabinet doors were ready to pick up. They could easily have just sold me new glass, and have me spend hundreds of dollars. Instead, they pulled off a minor miracle and it only cost me $90. I will definitely come back for our...