I had a deeply upsetting experience at Fitness West that I feel compelled to share. I was at the gym assisting a friend with his workout — not as a paid trainer, but simply offering support, as I have a background in physical education and years of experience. I was not charging him and wasn't acting in any official personal trainer capacity.
A staff member named Mike approached me and told me that trainers needed to have insurance and certification to help others. I calmly told him I would finish the workout and talk to him afterwards. However, at the end of the session, he returned and behaved in an extremely rude and unprofessional way. In front of other members, he began disassembling the equipment my friend was using to force him to stop, creating a scene and embarrassing both of us.
Later, the owner, Shari, called and told me I was banned from the gym, claiming I had been rude to her staff. She told me she had spoken to five people and had already made her decision, refusing to hear my side of the story. She literally said she didn't need to hear me because she had "done her homework." That was shocking and unfair.
As an immigrant with limited English, I felt discriminated against. My English is basic, and although I may not speak fluently, I understand well. I tried my best to communicate respectfully. This whole situation left me feeling humiliated, silenced, and judged without being heard.
I've since learned that others have had similar negative experiences at this gym. Based on how I was treated - with disrespect, lack of empathy, and what I feel was clear discrimination - I cannot recommend Fitness...
Read moreI love the simplicity and neighborhood vibe of this place. It makes it easier for me to workout without feeling like I'm in a jackhammer jungle gym. I've been a member for a year now and it looks like it has new owners that are making great efforts to make it better looking and functioning. Easy parking and no egos/weirdos make it an easy choice for me.
Twice a week I train with Alan and he's done wonders to help me optimize my meat suit and stave away the dad bod! I would highly recommend him if you are anything like me and have kids/work/travel. He's experienced with diverse training methods and individual goals that works with your schedule. He's dedicated, passionate and actually practices his craft. Moreover, Alan also developed a plan and trained my wife all throughout her pregnancy until the...
Read moreIn town visiting and got a day pass to train at Fitness West. They had everything I needed to get a good sweat. This gym has a variety of machines, nice free weight area with dumbbells up to 100lbs, huge selection of cardio equipment, a couple racks with barbells, cable towers, a separate stretch area, and a cool vibe with the open air floor plan. For an out of towner, a really great option to get a good workout because it wasn’t too crowded. What’s more, this is one of the cleanest gyms I have been to, and that alone would bring me back over the selection of equipment any day. Highly...
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