Geppetto's - Del Mar Highlands — Local services in San Diego

I stopped by Geppetto’s to buy a $30 gift card, and when I went to check out, the cashier asked if I was on some kind of list. I said no, and she then asked for my name and phone number. When I asked why she needed my phone number, she said the owner requires them to collect it with every gift card purchase “in case there’s a problem with the gift card.”

This surprised me. Doesn’t Geppetto’s operate as a corporate-owned business? And if a receipt is provided at the time of purchase, why would they still need my phone number? It felt like she was trying to create a customer profile. I would have appreciated a clear and honest reason.

In the end, I decided not to go through with the purchase, it just didn’t feel right, especially for a simple $30 gift card. The whole experience was frustrating and...

LOVE Geppetto's and so very much appreciate the ALWAYS friendly, knowledgeable and helpful staff. Today I could not get out of my car and go into the store so I called ahead of time and asked for curb side pick up. I explained what I needed and the ladies at the store (huge thank you to ALL of you, specially Katie!) picked out what I needed and carried it out to my car. I appreciate you so much! Thank you from a grateful Mom and two...

The woman with short hair and glasses who works there was very rude. She was rude to us and we saw her being rude to other customers too. Maybe she shouldn't work in retail, especially a kids toy store if she doesn't have a customer...