My rating is based on their booking policies and how they treat groupon purchases. I wanted to try this place out so I booked an appointment through Groupon at a great deal and I made it for a day that I would be returning from a trip from SF. The trip took longer then I thought and access to my phone to cancel or give a 'Heads up' was not possible. I tried booking another appointment thinking I still had my groupon deal but I get a call back from a lady moments after telling me that since I did not show they redeemed the groupon already and that I cannot book with it. Life happens, things go wrong and I also wasted 40.00 bucks which I guess to most people is not a lot but its still money that was just given away. She did offer that I can come in and pay the remainder for a full priced facial, So I guess she tried. I just feel like the policy should be changed to be a little more lenient. My price could have been honored and they could have taken a CC or something and If I missed it again charge a fee or something, Not just take the money and say pay more because...
Read moreTiffany, is very nice and professional. She does a very thorough job with the facials that she performs. She communicates with you at just the right amount to be friendly, but not overly chatty during the service. After the service I can tell that my skin looks refreshed and smoother.
The facials are priced a bit higher than I would like but I am seeing her monthly so that helps bc she offers a discount if you go monthly. But that price is easily justified with the work she does and the environment is ideal; quiet, comfortable and cute.
Overall it's easy to make an appointment with her on her website which is a plus. Also, there's a small parking structure available which is very convenient for the north park area. The premises is secured as well. I look forward to working with her to better the appearance and...
Read moreLove Luxe! My skin has been really unbalanced and unhappy for the past year, despite going to what seemed like a great place for facials routinely. For whatever reason, my old place didn't fix my skin so I had to find something else as my sister's wedding was coming up in a month. On a whim, I found Luxe and went. The facial itself was really relaxing, Tiffany was really easy to chat with and super nice... and I saw immediate results! I took home one product (she didn't push me to get it at all!) which was amazing and had another visit 2 weeks later. The wedding is this weekend and my skin looks great! Just in time! Stoked on Tiffany/Luxe and will definitely...
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