Target — Local services in San Diego

The Target on Mira Mesa Blvd has the WORST customer service I have ever experienced in my life! Employees there have been very rude to me on more than one occasion. I can only hope it's just this location and not all of them.

The most recent one, which I experienced today, involved the cashier arguing with me and being condescending when I asked about a sale sign and applicable clothing. When the manager allowed the sale to apply to my purchase after seeing the sign, the cashier kept making negative comments in what seemed like an attempt to make me feel guilty such as, "This shouldn't apply but I'll give it to you anyway."

On another occasion, an employee handling the self checkout line accused me of not scanning an item, even after I showed her the screen that it was scanned! She also kept arguing with me about it even though the evidence was right there. She was extremely rude and did not even apologize when she realized her mistake. I also witnessed her yelling very loudly, in a condescending tone, at someone who was trying to figure out how to work the steps on the keypad; she should have went up to that person to assist in a professional manner instead of humiliating them.

On a third occasion, I was attempting to use the drive-up service. It had been more than 2 hours since I placed my order so it should have been ready but there was no indication that it was. But I was pregnant and on the way home with my toddler so I decided to try and check anyway. First problem: nobody answered the phone after multiple attempts. Second, I tried to flag an employee who was dropping off items for another customer but she said she could not help me at all. So I had to take my very pregnant self and toddler out of the car to go inside to the customer service desk. It turns out, there was a glitch in the app and my items were in fact ready. Then, as the employee was assisting me on the way out she suggested that next time I catch an employee who is already outside and ask for their help, to which I said this is exactly what I did and the woman who refused to help me was right in front of us.

Lastly, after today's incident, the cashier made it seem that sometimes items under a sale sign are in fact NOT on sale. She said it's been like this "for years." If this is true, this is very deceitful and confusing. I suggest that if there is a particular sale sign to be placed on a rack, all the items on that rack should be applicable to said sign.

All of this makes me not want to return to Target and I have had my Red Card for over 10 years. Should I continue to have these negative experiences, I will then limit my spending by only buying what i need online since I tend to buy things I do not need in person; and/or I will take my...

We drove to your Target, in hopes of buying 3 new IPhone 6 Pluses.

As soon as we got there at 8:30 (30 minutes before 9PM, which is when the IPhone sales starts), and stayed in line for SIX HOURS STANDING until our feet blistered and ached.

When we got to our counter finally after six hours, Silas (our Electronics Department employee) asked us what our mobile carrier was. We replied AT&T.

He began to activate one of the IPhone 6 Pluses and completely finished activating one of them. Then, he started to negotiate(?) plans that would result in $780 in all (which is much beyond what your Target weekly Black Friday ad was announcing). We told him that we were confused, because we assumed (since we waited 6 hours in line for these) that the 2 year plan would apply to the AT&T carriers as well.

It became quite frustrating as well, since Silas would begin to LOUDLY argue with us about how paying the $780 is not that big of a deal (which it is to us, financially) in front of all the other 30 customers in line behind us, which was terribly mortifying and quite inappropriate for a Target Employee to lose their temper with a fellow customers. Given that we were exceptionally patient and polite with Silas, his response was overwhelming and certainly uncalled for.

He then began to 'justify himself' that supposedly he had yelled at the customers in the line earlier that the 2 year plan does not apply to the AT&T carriers, which was a blatant surprise to us.

During the six hours we had to stand in line, we NEVER heard that the 2 year plan was NOT applicable to the AT&T carriers.

IN FACT, if he should have done anything, he should have INFORMED us as soon as we told him that we were AT&T carriers in the first two minutes we began to talk to Silas. He did not.

In fact, there was NO mention of AT&T carriers not being able to have the 2-year-plan until AFTER one of the phones was activated (and can no longer deactivate, which basically means we HAVE to pay). We feel extremely unhappy and disappointed with this experience with your Target.

We look forward to your response to our concerns and unpleasant experience...

My self-checkout experience today made me feel extremely embarrassed. While I was checking out, I had selected I wanted cashback at the register. When a team member (White, in her 50s or 60s) was called up to help me, she said "Did you select cash back?" to which I responded yes to, and then she pointed to the sign above the monitor that said "no cashback/cash payments" which I had no issue with and apologized for. Me missing the sign was an honest mistake. What embarrassed me was her scoffing immediately after "Don't worry we're prepared for customers like you." I feel that was very unnecessary comment and was made to make me feel stupid. She helped to complete the transaction and after I paid, I grabbed the receipt to put in my wallet while she ran around self-checkout to the registers to grab me my cashback. Before I was even able to put the receipt in my wallet and grab my items, she said from behind self-checkout "You don't have to wait there. You can wait by the front if you're done." I feel like I didn't even have time to finish putting my items and receipt away before being told to leave self-check out. I told her "I know, I'm just putting my receipt into my wallet" and then grabbed my items and waited where she asked me to. Overall I'd like to say my experience checking out today was very embarrassing and upsetting.

My interaction with all other employees today (at Starbucks) were great, though. They were...