Metro by T-Mobile — Local services in San Francisco

well I was actually surprised to see that this store was very helpful and clean and was able to get me in and get me hooked up with a new cell phone with my same number very fast. I really appreciate all of the staff members taking their time 2 out of the day and have no problem answering any of the questions that I I've had for them and they made my purchasing process very easily and help to answer any questions that I had for them or was able to possibly throwing this way. The staff was very friendly and the store was very clean Most Metro Stores that you go into nowadays are a mess in the Stafford very rude but I was very shocked to see that the store was the total opposite. From their basic customer service representatives to their actual manager all of their customer 33 and representatives immaculate you are more than able to walk in and pay your bill here they have many different phones and also different types of cases and plans that will help you be able to make the best decision or choice for your family plan needs I definitely will recommend this Metro store out of all the other ones and if you I'm looking for the best workers here I would recommend the sales manager or nay or Catherine the sales associate she went above and beyond helping me try to figure out how I was going to be able to pay for my phone today and it's not like other Metro Storage where they try to work you these people actually took the time out of their day walk out if you're happy and get the stuff that I...

Metro is a big scam. It does not provide what you pay for. They sell you home wifi but when you complain of repeated failures to connect and interuptions; Then Metro tells you the service is not available in your neighborhood. Then why did Metro sell me something fraudulently knowing it would not work. Why am I not getting the service I paid for. Metro blames the Customers instead of just reconnecting the friggin service customers paid for but do not receive. DO NOT GO WITH METRO. USE XFINITY OR ASTOUND. METRO IS A SCAM . METRO SUCKS. Then when you try to return the WiFi box, they tell you: "Oh, that is yours". So you basisly pay for a wifi box that's useless, and or is turned off at will by Metro, then they tell you, "No service in your...

the stuff there are terrible. It was my first time in the US, and I knew very little about how to buy a service like this and I was in a hurry. What I needed was the lowest package, which cost only $40, but the man charged me 57. Next month I asked him how I was charged,he told me he bought an insurance of $12/month for my phone,which he did not mention last month. And I canceled it, but he still charged me $50, 5 dollars more and I thought that was the tax. And the next month I finally figured out that if I pay online, I would be charged only $40. The stuff there are misleading, and really...