Zozi's Loft — Local services in San Francisco

It’s easy to look past your local furniture retailer in a world of overnight delivery; and in a city where everyone thinks everything is more appealing in your phone than in real life.

But Zozi’s Loft - and Richard Nava in particular - was a breath of fresh air, with the kind of unparalleled customer service that seems like a lost art anymore.

Could I have found similar furniture for my studio at any number of sites online? Sure, and possibly at more “competitive” prices. But nothing can compete with someone who ACTUALLY CARES about what you need and what you can afford.

Richard made an appointment with me over the phone, and gave me his undivided attention as soon as I arrived, taking the time to not only ask questions about what I had in mind, but also to show me alternatives and make suggestions based on what he had in the store at that moment.

And if I hadn’t taken the time to actually visit the store, I would have made all the wrong choices, and I never would have met adorable Dante, the chihuahua who acts as security and mascot at Zozi’s.

I learned so much from Richard about how online retailers disguise the truth about particle board and assembly nightmares, and he quickly gained my absolute trust.

Do yourself a favor and see just how far above and beyond an actual showroom feels compared to Internet chaos and confusion. Thank...

We stopped by Zozi's by serendipity while looking for another furniture store and after shopping for about a month in Z Gallery, Bo's Concept and a bunch of places in SOMA.

It does not like much from the outside and it does not have Bo's Concept ambience BUT their sofas are as good (and perhaps even better) than any of the aforementioned stores for at least half the price. We were pleasantly surprised to discover that you don't have to pay $5k+ for a sectional.

The staff is super friendly, accommodated us with the pricing and took care of us through the delivery date. There was a slight delay with the delivery (it was Christmas Eve and the sectional did not fit in the door, plus it was raining, etc.) and the delivery company wanted to charge us extra when delivering the sofa on the 26th but Zozi's honored the initial quoted price.

And the sofa looks awesome (a beautiful sectional with a queen sleeper for $2.3k!). We will order more.

My advice: look no further, these guys...

There are plenty of furniture places to acquire goods in San Francisco .

However the distinctive and specialized service from Zozis Loft where Richard and his team is above and beyond superior . Not only is this a local business based in San Francisco he’s been serving the community for many years.

A local business in San Francisco that serves it’s customers with a community focused and personalized approach is much appreciated by this consumer.

I purchased a sectional couch that was speciality sized to fit my living room. The service was outstanding, the delivery was seamless and the couch is my homes sanctuary and gathering space.

Thank you Richard!

Ps- Zozis Loft selection of pop art is far and away the hippest selection around!

Keep up the great work team Zozi!

And Bay Area residents , purchase your next home furnishing here!

Y’all won’t be...