Planet Motorsports Tires & Wheels — Local services in San Jose

I first contacted this shop through Facebook. The owner told me he had the wheels, tires, and lift kit that would fit my truck. I trusted his recommendation and went ahead with the installation.

After a few days, I realized the tires were rubbing badly when making turns. I called him in good faith to try to resolve the issue, thinking it would be a simple fix. Instead, he was extremely rude. He said he was “used to dealing with people like me,” then asked if I was Colombian. When I told him I was Brazilian, he replied, “then that explains it.” That’s not only sarcastic, but also discriminatory.

He completely refused to take responsibility, saying I had signed a contract and hiding behind excuses. In reality, he recommended and installed the wrong setup, and when the problem showed up, he just washed his hands of it. To make matters worse, he blocked me on Facebook and on every other channel, so I couldn’t even reach him anymore.

This shop may be good at selling, but their after-sales service is horrible. Very unprofessional, dishonest, and disrespectful. If you’re thinking about trusting them with your car, think twice. I absolutely do not...

I met Omar totally by chance on offerup. I asked a couple questions, to feel him out, and his responses were fast and helpful. He had a tire in a size I found ideal and the price was the same if not cheaper than if I bought the tires online plus installation was free! You can not ask for better, if you buy online at a minimum you can expect to pay $100 or more for installation plus having to wait for them to arrive...it becomes a hassle. I am old school when I pay for something I expect to get that something right then and there.

So long story short very satisfied more than satisfied actually. There is a golden rule in bodyshops you can get it cheap fast or good, pick two but never get the third. I got all three and that is really saying something. Also the tires are tough to get on I have 265 35 18s on 18x8 rims. The fitment is a dream come true. I wasnt sure it was possible but in my mind I had an idea of the perfect look and Omars magician tech in the back brought it to life. Five stars! Shop here...

Planet motor sport is a great place to go. Went to get get a quote for tires. The manager was extremely helpful showed me different options on the tires that they had and could get. My tire size was not a regular tire size so they had to ship the tires to their store. It came fairly quickly. Also needed alignment for my vehicle and they where very accommodating. Fast foward 4 days when the tires got to the shop they called me and said the tires where there and I asked them could I come now since my tires where pretty much down to the belts so I couldn't wait any longer. They said yes that's fine. Went down waited for a couple of minutes handed them my keys. Watched them take it to the garage. They put it on the alignment rack changed the tires and did the alignment. Very friendly and honest people. Got my keys back drove the car fairly sporty on a back road and got more grip than before. A+++ shop definitely...