I visit this store every weekend since I'm in town for work. I was so happy to find a juice bar. The cashiers give exceptional customer service with the EXCEPTION of 1 cashier name Silba.(at least that's what she said her name was) She charges me higher for adding ginger to my drinks when I explain to her the other ladies choose the ginger option on the register and charge me 50 cents. Well today she not only tried to over charge me for ginger, she charge me 3 custom charges for 75 cents ( I ordered 2 drinks), and tried to over charge me for adding spinach and kale to my create your own drink. This is after I paid with my credit card. She started to make my custom drink and told me she has to charge me more. I told her exactly what I wanted when she took my order and my payment. I just asked for a refund because she continuously keep trying to get me to pay more. I asked for the manager but they were not on site. BAD CUSTOMER SERVICE. OVER CHARGING...
ย ย ย Read moreOrdered a raspado con pina y tamarindo. The lady took my order and 10 minutes later comes with my raspado looking like this ( picture below and nothing like the picture they display on their menu) i ask if i can have the caramelized pineapple and the tamarindo, she says she is out of tamarindo and takes my cup back to add chopped pineapple. About 6 little pieces. My husband and daughter waited for their order while the lady took new orders and prepared them. My husband stood up and asked for the bill. And we left. This is the second time i try this place in hopes their service betters but honestly it is just getting worse. The lady charged me full price for my drink and did not warn me of being out of caramelized pineapple and tamarid for my drink. I am so disappointed with the service and the products they serve. I will not be coming to this...
ย ย ย Read moreThis place is very interesting. I first came here for a smoothie, and while I was there, I discovered the ๐ง๐ผ๐ฟ๐๐ฎ ๐ฑ๐ฒ ๐ง๐ฎ๐บ๐ฎ๐น, which is essentially a Tamale Sandwich.
Here's what the ๐ง๐ผ๐ฟ๐๐ฎ ๐ฑ๐ฒ ๐ง๐ฎ๐บ๐ฎ๐น is all about. They start with one of their fresh homemade sandwich rolls, slice it in half and tear out some of the insides of each half to create a cavity. Then they pour crema and housemade salsa into each side of that cavity and add one of their homemade tamales into it. Then they close it up and bake it in their torta oven. After 56 years, I thought I'd eaten just about everything. This was a new experience. I hope you'll try it.
This place is also good for dessert. I've had a wonderful chocolate shake here that was made from scoops of real ice cream. They also have a dessert case with decadent slices of chocolate cake and cheesecake that...
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