Backyard Plus — Local services in San Luis Obispo

Backyard Plus has saved me on multiple occasions. They are easily the best hot tub support company I’ve ever worked with. In fact, I can’t think of another support company in general that comes close to the Backyard Plus level of service. I’ve worked with Oscar and Paul. Both are knowledgeable, kind and patient. When I need parts, and they have them in stock, the parts are in the mail the same day. When I need installation or troubleshooting support, they are there on the phone for the entire process, essentially making me my own tech guy. I save considerable money and, more importantly, precious time thanks to their support. If left to my local alternatives, I’d be stuck out in the cold, literally. Thanks to Backyard Plus my guests get to enjoy a perfect hot tub experience when visiting my rental properties. 5 stars doesn’t seem sufficient, considering the level of service and expertise they provide. Thank you Backyard Plus, you are a true example of excellent service, knowledge...

This is the right place for any of your Hot Tubs request, if I could give 1 million stars 🌟 I would. Most knowledgeable, customer service, friendly and top notch service. 👌 you could find! I think you guys should think about Ted Talk about how we're you able to get in this level of customer service. The world need more people like you. First time customer here! Yes, first impression counts! Rebekah and Oscar provided the right parts, and great information during the purchase process making sure I was ordering the...

I bought a used 2004 Hot Spring Jetsetter and needed to repair some things. The diverter valve repair video was great. Super helpful. Installed a new ozonator and main board and heater. I love that they have tech support and it's free. The videos are helpful and so is the fact that I can type my serial number in and it gives me the parts that match my tub. They ship as fast as amazon too. My tub is up and running and we're so happy to finally be able to use it. Here's a pic of it during a purge of the...