7BPC — Local services in Sandpoint

My 2 yo laptop had a failing power port. Brandon said he could swap it out as the Dell site indicated it was a plug in. After he said he would send me the link for the part on Amazon so I could order it (?) within the hour on Friday, it wasn't sent until the following Monday. The $12 port arrived a week later and after taking it to his shop, he emailed me that the Dell site was mistaken and it would require microsoldering, which no one really does anymore. He offered to give me a discount on transferring my data from my now powerless laptop to a new one. He also let me know that tips are appreciated but not necessary, as he was not charging me for opening the laptop. Not wanting to spend the money on a new laptop, I gave mine to my brother, who is an IT guy to look at. Couldn't hurt. I also obtained the name of the shop in Spokane where my nephew previously worked doing microsoldering on computers, as I would rather drive for the hour and a half to have it repaired than replace it. My brother opened the laptop, saw that it was indeed a plug in, and for $12 replaced the power port in a few minutes. It works perfectly. I was really disappointed as there are so many positive reviews for this business. It was nearly a $1,000 replacement cost rather than $12 for a simple fix.

Update: Judging by the owner's response, my post wasn't clear. I gave a 1 star review because the owner informed me that despite the Dell sites documentation that my power jack was a plug in part, the part was soldered onto the motherboard and he offered me expensive alternatives. The point of my post was that the power jack turned out to be a plug in part as the Dell site claimed, and did not require soldering. That he couldn't tell the difference...

My experience dealing with Brandon Johnson from 7BPC was exceptional. He was very willing to go above and beyond to solve my computer issues. I would highly recommend him. Great experience!

Today, Windows Defender put my computer in lockdown. I responded to the toll free number provided to correct the situation but was unable to understand the representative, so I terminated the call. The rep called about 5 more times and I did not answer suspecting it was a hacker. I then contacted Brandon Johnson and he responded within 5 minutes. You can't get better service! Brandon confirmed that it was a scam and we worked to solve the problem remotely. Not only is he the best service tech but he is prompt, thorough, and gives directions that are easy to follow. I would highly...

I'm new in town and found 7BPC online and saw the great reviews. Brandon was amazing! Personable, professional and so helpful. He was able to get the data from my old laptop, whose screen wasn't displaying anything anymore, transferred over to my new laptop. Plus, there were some complications syncing all that data to my Dropbox account, but he took care of everything and charged me a VERY reasonable price!! I was so grateful to have this all resolved and be up and running again. I also had the pleasure of meeting his wife and kids as they had popped by to have lunch with dad on a long work day. What a great family! Thanks, Brandon for...