Now & Again Consignment Shop — Local services in Sandy Springs

I have used the services of Now and Again for quiet some time but will find another consignment service for my stuff from this day forward. I left a beautiful pair of candlesticks for the girls to sell, after around 90 days I received a call saying no one wanted the candlesticks and I was ask to pick them up. Yesterday I arrived to pick up and the clerk pointed to the pair which were wrapped tightly with bubble wrap. I thought that strange so I unwrapped one of the candlesticks and found one to be broken. The clerk would not take any responsibility for the broken candlestick and thanked me for being so nice. If you plan to use their services I would suggest you take a picture with your cell of your goods so you will have proof of the condition of your goods when they are dropped off. Now and Again gets an A+ for poor customer service and being honest...

Be very careful to read the fine print on their contract! I had a nice oriental rug there, priced around $1500, and had not heard from them regarding its status so I stopped by to inquire today. The sales person looked up the item and told me that it had sold, which I thought would have been good news. She then advised me that after 8 months unsold items became 'store property' and that it had sold 2 weeks ago in the 9th month.

I am a Sandy Springs resident and live 3 minutes from their location. A little basic communication would have been appreciated. The only communication I received was her being seemingly perturbed that she had to repeat the 'store policy' twice. I had other items that I was considering consigning, and I still will,...

If you ever decide to sell anything through their shop, be sure to read EVERY word of the contract. If it doesn't sell after a period of time (I think it's 8 months), your piece belongs to THEM. I took an antique secretary desk over to them that I paid $800 for about 12 years ago. I called after about 6 months and the clerk told me that it hadn't been on the floor that long and to give it some more time. No one told me about the confiscation clause in any of my conversations with them, which were 4 or 5. When I went to pick up the secretary desk about 3 months later to donate to a charity, I was told it had sold "a while back" and I was out of luck. For this reason, I can't recommend anyone buying anything from...