Have to agree with other posters on here that the venue itself is fabulous, and the acoustics were perfect, at least for the show I attended. Two major issues detracted from my experience there. 1) The signage for the seating sections is vague, and there was no corresponding signage for what they called my section on my ticket. Calling the Loge (which was printed on my ticket), something else on the theater signage doesn't make sense. Compounding that confusion is the fact that there were no attendants in the lobby to help you find where you were going. I had to wait on a line to be seated in a section, only to find that I was in the wrong section. This is totally unnecessary, if you would just print ticket sections as the same as the theater signs, and have a few attendants in the lobby.
This is a very nice venue: easy to navigate, good acoustics, comfortable seats, good lighting ... everything is good once inside the building. We were there for the Atlanta Gay Mens Chorus April 10, 2022. Things needing improvement: Parking - We ended up NOT using the underground lot because the line was too long and too slow. We turned off and parked in another lot. They need to find a way to speed up entry into the underground parking lot. At $10 per car they owe patrons better service. Ticket pickup - Stood in line for over 10 minutes to pick up the tickets we had purchased on line. There was only 1 person working the "will call" window. That is unacceptable. Put more people on duty to handle the crowd, and/or let prepaid ticket holders show their phone receipt (email receipt) to the ushers. The email receipt shows the seat, date, amount paid and method of payment. There is no need for a paper ticket to be picked up. Please come into the 21st century and dump the paper and the lines. This venue can be superb if some attention is given to parking management and ticket...
Read moreAttended Kaushiki Chakraborty's indian classical music show. It was houseful. Initially the stage was not prepared(singer was sitting on the stage floor, makes difficult for audience to see her), and the seating arrangement was like keeping all chairs on a flat surface. So even if you are ar 2nd or 3rd row, you may not see the stage prooerky. So many folks had problem seeing the singer and they decided to sit on the ground. This way the show continued for 30-40 minutes and then they(authority) came and stopped the program. Rearranged the stage ( now the singer sitting on a higher ground) and people went back to their respective seats. This is not good management and time waste for all.
Another thing is as the show was houseful, bathrooms were not enough. After that 40 minutes unplanned break, there was a huge queue for bathroom.
Food very expensive.
Now the program (music) part was excellent. Area is close to car park(10$...
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