Ramos Furniture — Local services in Santa Clara

Not sure what to expect when I visited this furniture store but I was pleasantly surprised with the service I received here! There was a salesman by the name if Jorge that approached us when we were looking at furniture and he was not "pushy" at all and just let us know that he would be available to help us if we needed it. We ended up buying two sofas here for a relatively good price which included shipping as well as taking away our old sofas. But this was not all, after I got home, I realized that the price of online for the sofas than what I paid for in the store so I went back to the next day to see if they would match thier online price and they said "most certainly"!! They write me up a new invoice and I saved over $200 since they agreed to match thier online price!! Great customer service here and got a better deal than I originally thought!! I would highly recommend Ramos if you're looking to buy a piece of furniture!! So glad that I decided to come here to refurnish my...

Salesman doesn’t have time to tell prices. 👎🏼👎🏼 During this time of pandemic, you are not following any safety precautions. The mask was worn under the nose with little to no cleaning/sanitizing anything after the customers. And despite the situation, some people (like me) need furniture and took the risk to come to store. The least amount of expectation was a quick in and out with most information to make a decision. No price tags on most furniture One with price tags are incorrect (salesman told that much) When asked price for a few interesting one, he said, I cannot tell you the price for everything 😒 and went back and sat. Thanks!! That was an amazing experience. I have no compassion for this physical store closing down now. With this sort of service, please don’t blame online shopping if you go out of business. It was your fault and poor service. I am...

My husband and I recently moved to the Bay Area and Went to purchase a living room set, and dinning set from Ramos Furniture and our experience was exceptional. The sales rep was Adriana she was patient , very knowledgeable of the products. She was very attentive which we really appreciated. Being new to this area it was nice to find somebody that answered all our questions and assisted the way she did. The living spaces in this area are quite different from where we came from so finding the right items was a plus. We really recommend her. The delivery itself was very pleasant and prompt as well. We’ll be going back to get our bedroom set. Thank you Adriana for great...