Yesterday I stopped in impromptu at Riverside Lighting/Electric and was pleasantly greeted by Dan! I explained to him that I had an unusual request - I brought in an old, sentimental lamp (handed down from my Mom) - please note that the lamp had NOT been purchased at Riverside. The reason for my visit - I was having trouble inserting the bulb, which I had ordered online, into the special Lamp fixture. Dan immediately engaged and said no problem, let me see how I can help you! Within a matter of 15 seconds, he sized up the situ and installed the tricky bulb which lit up beautifully! I offered to pay him a few bucks for his kind, immediate service, but he said not necessary....So here I am writing a rave review! Riverside Lighting is the Best! Thank you so much again Dan for...
Read moreThe people that work and manage this store are some of the most inconsiderate and unhelpful people if you get on their nerves. They encourage you to ask questions, but get upset when you ask them. I cannot understand why they still work there if they all seem to hate their job so much. On top of that, all of the merchandise and products that they sell are marked up to a price that is just unreasonable, for no reason except to exploit their customers. I DO NOT recommend ever going in there for anything except their lamp repair. If you just look up what you're wanting to buy, I guarantee you can find it online and not feed into their...
Read moreworst counter help ever. Asked for a replacement switch for a Casablanca fan and after one younger salesperson said "I'll see", another older bad tempered salesperson said, "they don't make those any more", and "we can't order the upgrade. you have to send the whole fan to the factory to be re-configured ! ". I said that I have seen them online, and the salesperson snapped, "No, they aren't"
well, I usually, actually never, have done this but, Riverside Electric, you are dead to me. I can get anything you sell online and cheaper. I used to come, for thirty years because of the service, and that's...
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