I recently had the pleasure of experiencing the exceptional customer service and top-notch products offered by King Baby Studio, Santa Monica, through their online platform.
Upon encountering a query regarding one of their products, I reached out via email. To my delight, I received a prompt response directing me to their location's phone number. This turned out to be a game-changer.
Upon contacting them, I was greeted by "King Baby Karen," who went above and beyond to assist me. Not only did she promptly address my inquiry, but she also took the time to guide me through the entire process of selecting the right size, utilizing messaging supplemented with photos and videos.
Thanks to Karen's expert assistance, I received my ring promptly, and it fit perfectly. Impressed by both the quality of the product and the outstanding service, I found myself returning the following week for another purchase.
In addition to acquiring fantastic products, my interaction with Karen felt like making a new friend. Her genuine care and attention to detail left a lasting impression, further enriching my shopping experience.
As someone who resides afar, I eagerly anticipate the opportunity to visit King Baby Studio in person during my next trip to Santa Monica. Overall, my experience with King Baby Studio exemplifies the epitome of exceptional online shopping, combining quality products with personalized,...
Read moreAll the King Baby pieces that I have purchased are of the highest quality and craftsmanship. My issue is with their bracelet size. I purchased a cuff that is sized 8.75 but when it arrived the interior circumference was 7 inches. After speaking with the customer representative, they are certain they sent me the correct order; which I must return. Google states the average male wrist is 7.25 inches, so be warned, their size 8.75 will not fit the average man. I purchased online, and have nothing against this location. The customer representative has been very nice and apologetic for the misunderstanding.
I have increased my rating to 4 stars due to the excellent customer service I am receiving from King Baby for my...
Read moreAfter I discovered King Baby a few years ago, I purchased some jewelry from them - the work is professional and amazing - the jewelry conveys luxury and a great desire to wear it - the service is very personal and caring - I mention Keren as a ray of light in this company - the care and service are amazing - highly...
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