The level of professionalism is unmatched. All the employees had a smile on their faces and looked happy to be there. This meant a lot to me because if they cant treat their employees good then how can i expect them to treat a customer well. I even asked how they liked their job she said (tall beautiful women) she loved it. To my surprise her daughter came from the next room. I thought she must be the owner or owners daughter, but as it turned out she was an employee, and the actual owner allows her to babysit her daughter WHILE ON THE CLOCK!!!!!! This blew me away.
I took in my mothers ring to get sized. Not only did they do a magnificent job for half the price i got quoted from joyeria torres (went to joyeria Maria's old location in the jack n the box shopping center where this other torres place now is). The lady owner straightened out the ring, and cleaned it for free!
I still cant get over that this business takes care of their personally as they do. A family orientated business...
Read moreWorst place ever to take your jewelry, very unprofessional
My 14k handmade rosary broke off so i took it to this jeweler. When i got there the employ was talking to her friends so i had wait like 10mins, When she was done i gived her my rosary to fix not to sell and she rubbed it on this sandpaper type material ashes of gold came OFF. She damaged my beautiful rosary that i had for years, i brought it from mexico. It was...
Read moreI feel like I got low balled and taken advantage of when I brought in gold to sell as scrap metal, in other words she should have given me at least twice as much as what she did but she had a feeling that I was in a position to where I had no choice but to accept That's not good business as far as...
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