Food is great customer service needs improvement.. I was there with my family around 3 pm on Sunday it was not lunch neither dinner. I order 2 tacos de pastor 2 de chorizo I got 2 de pastor y dos de cabeza I kindly told the server ( This plate must be someone else, I order 2 pastor and 2 chorizo) She said ok and left with the order 3 or 5 min later the server comes back with the same plate and said (You order 2 de cabeza and 2 de pastor ) I answer no mam I order 2 pastor and 2 chorizo she said no you dint..I answer ok thank you! Is ok then: I eat my two al pastor and left 2 cabeza since i don’t like cabeza. At the end of the meal she come back to drop the bill and I said. This are the two tacos i dint order she said I have On my list what you order! I do not repeat orders I just write what you said and YOU said tacos de cabeza I said thank you so much for your help but i do not like cabeza she got very upset and took all the plates while my baby was still eating her food! I order my baby a taco with rice and beans she had almost all her food there. But she was NOT able to finish because the lady took everyone’s plate ! Erase the two tacos out of my bill and drop the bill with much anger .i love their tacos BUT there are so many more places I can go and enjoy my food with great customer service next time. I am not sure were I might go but what I know is were I am not...
Read moreI've been going to La Fondita for about 20 years. The last few years we've mainly been going to them for their chimichangas, which were pretty good in the past. But they’re just not that good anymore; they’re getting smaller and receiving less deep fry time, and maybe the recipe is changing too? They definitely stopped making their tortilla chips in house, which were great when they had them.
The final straw, and reason we won’t be returning was that they overcharged us the last time we got takeout. The chimichangas are already expensive, but they charged us over $20 for them. When I saw the receipt and called in they quoted me the correct price ($18 at the time) but when I told them we were overcharged there was a long hold, then they told us they wouldn’t be doing anything about that. After 20 years, I will no longer be patronizing La Fondita, and I won’t be recommending them to anyone else. If you want a great burrito at a good price go down the street to Jalapẽno, where the service is excellent, the prices are fair, and they still make their tortilla...
Read moreOur go to place for authentic Mexican food home cooking. Not your Chevys type. Nice atmosphere with a covered patio area. Great food good portions. Exception chico tacos of course. Always try something new. The soups(caldo) are delicious, especially the caldo de res and the camarones. Try the location on Sebastopol rd. Another visit on March 13, 2024. Tried the mocajete mixto. Steak, chicken and shrimp cooked a red chilli sauce with green onions, bell pepper, tomatoes and spices served sizzling with homemade corn or flour tortillas. Had both types of tortillas, and sides of Spanish rice, Mexican cream, lettuce, tomato garnishment, and refried beans. Serving was huge and food was delicious. Also a shrimp cocktail with copious...
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