The BEST! They are fantastic to work with and I am so happy we discovered them.
As we approached a milestone anniversary, we were looking at options to enhance my wedding set. We took my ring to Zales for a repair and while we waited for the estimate, we browsed the cases. We explained to the salesperson the desire to enhance my ring and we were frustrated that the visit ended with the repair bill exceeding $800 and the salesperson trying to talk us into trading in my wedding to upgrade to a new set. Thankfully we ended up at Michael's Jewelers. The repair to my ring was less than $75 and Victoria spent lots of time helping me design a perfect ring to enhance my current wedding set, without changing my original set. She is extremely knowledgeable and offered some great advice. The finished product was more perfect than I ever imagined.
After our success with my ring, we turned to Victoria to help my son create a beautiful wedding ring out of one of my earrings. She helped capture all of his "wants" and the end product was stunning.
Their prices are reasonable and the quality is superb. We have purchased items, designed jewelry with them, trusted them with our repairs, and plenty of rings cleaned there. I highly recommend Michael's Jewelers for all of your...
Read moreDO NOT TRUST this store for your jewelry or watch repair . Mid.December of last year I brought in a brand new in box watch that I had bought myself for Christmas. The jeweler took the watch to size it and brought it back so bent that it wouldn’t clasp shut . He then tried three time to bend it back enough to clasp shut . It was out of line . But would close . I was then told that they would order the bracket that they bent and would call when it came in . I waited months and nothing. I finally went back into the shop and they said they’d send it to their watch man . Two weeks went by and I went in to retrieve the watch only to find the bracket had not been replaced and that they had simply bent the old bracket more to make it line up better . I would not step foot into this store unless you like...
Read moreDo not go to this place they will rob you blind I don't know much about gold or jewelry so I usually use somebody to help me sort out jewelry when I get it my regular guy is out of town dealing with Christmas stuff so tried a local business in my neighborhood and boy do I regret it I was completely robbed by this guy I brought in 14 g of gold and he gave me $200 and said that is the going rate now I didn't know that he was full of s* I thought it was kind of low so I started doing research when I got home and found out that gold goes for 33.33 a gram and I brought in 14 G so it actually should have been $450 but he made it seem like $200 was the top value for that I feel so betrayed by a local business and I definitely do not recommend them...
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