My boat has been to EZN twice. First time was to do a complete "over haul". The boat was in pretty bad shape. 5 to 6 years of hard fishing and outdoor storage was rough on the finish; heavy oxidation and stains. They such an impressive job the first time I took her back in for the recommended 6 month wash and polish along with removing the old decals.
When I went to pick up the boat it was not what I was expecting. Still had some of that bay water brown stain around the back transom, lower part of the outboard and fish scales along the front portion of the bow. And some miscellaneous stains at areas around the boat. The decals werent removed either. I let them know my disappointment.
They listened to what I had to say and wanted me to leave the boat behind; come back the next day so they could make it right. No argument or push back.
Night and day difference when I picked her up!! Was very impressed with the work like the first time I took it there. I'm in the business where quality is at the upmost importance. Any business can do quality work but when issues arise and how these issues are handled is where most businesses lack. The folks at EZN knows reputation is everything and it shows.
I'll be a returning customer. Matter of fact I already booked my next 6 month service. HIGHLY...
Read moreWow!!!!! What a phenomenal experience I had at EZN!!! From the moment I booked my appointment through their follow up process previous and up to my appointment arrival they were all amazing and professional!! I had just purchased the vehicle and the dealership was supposed to completely derail the vehicle and remove the cigarette smoking odor from my Highlander but they did a horrible and rushed job on it, temporarily making the odor and hitting only the worst spots of the interior. I needed it showroom clean and without that same stench!!! The folks at EZN my answer!! This was my first time using them and I will certainly be back to take advantage of their other automotive services!!! My SUV looks and smells amazing!!! The interior was steam cleaned including the seats and carpets as well as making my windows look like there wasn’t any glass to them as they were that clean!!! PHENOMENAL JOB!!!! Thank you all for a spectacular experience and the care and professionalism you gave me and my vehicle!!! The complete staff is knowledgeable and very accommodating!!! The exterior car wash they gave it made it sparkle!!! So many thank you’s and shout outs go to this...
Read moreThis place was 100% worth the drive from moss point. Firstly, from my arrival, the staff was very friendly and helpful. The car detail manager (don’t recall his name but he had a nice beard) walked me through everything they were gonna do to my car. Incidentally, they have an iPhone repair shop inside the store who cleaned my charging port. We dropped the car off at 10, they said it would be ready at 4, so we asked if we could pick it up the following day and it was no problem. When we picked it up, the same manager walked me to my car and showed me what they did and it exceeded my expectations. I’ve always said “you get what you pay for” and I definitely got mine from this place. Worth every penny. No where else I’ll go to get my...
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