Rent-A-Center — Local services in Scott Township

Leased a used side by side refrigerator with ice and water in the door. I was told it worked like brand new as it was only leased previously for a few months. When's I got it, hooked up the water line. The ice maker filled up and then leaked water out of the door continuously so obviously it wasn't working as I was told. They scheduled a service tech to come look at it and on the day they never showed up or called. So then I was told by the store manager that they emailed me and I never responded which I never received said email. Then I was told it would be another three weeks until the tech could get to my house. So I went elsewhere and purchased a nicer brand new refrigerator for half the price. When we notified the store that we were cancelling our lease and returning it we were asked why. After telling them we weren't waiting for a tech to actually show up and it should have worked as promised from the beginning he threw a temper tantrum like a 2 year old but agreed to come pick it up. Then today they tried to take payment from my bank account even though it's being returned. There is obviously a huge disconnect in communication at this store and the manager needs to be trained in customer service and learn to verify their used appliances work before selling them to...

A year and a half ago i bought a bunch of items worth a few thousand dollars, all of my stuff is under warranty until i pay it off. A year ago the mirror got broke while moving it and i needed a replacement end stand. Rent a center has been giving me the run around for over a year about getting those items replaced. I make my payment once a week and have been doing so since day one and have never been late. U would think that they would appreciate my buisness and would have good customer service and would want me as a future customer considering my 100% ontime payments but they dont. I have been getting told for over a year that my replacement items are stuck on a truck somewhere. Highly unlikely that it would be taking that long. But they continue to try getting me to sign...

Watsontown store are very unprofessional and lie to the customers . They say they going to repair items yet don't come out to do so then threaten their customers on repo the item after they left the customer hanging for three weeks . The item was repair before wtheu received the item yet after saying they would replace it it they said a week later they could not do so but could repair it again yet never showed up any of the three times they said they would...