Rent-A-Center — Local services in Scottsboro

Chris colburn was a great person to work with he cam to my house to deliver a tv and also check my washer and dryer out he was funny polite and was so great to se the level of an employee from rent a center both times I spoke to him on the phone was a pleasure to speak with him and during the delivery he made sure everything worked after work I also want to tell how great Jessica is she is always very helpful and alway keeps you laughing. Also think she is very knowledgeable on products and the service that they offer she make it a pleasure to speak with her about my account and makes me feel appreciated when I do business with this rent a...

IF I COULD RATE ZERO STARS I WOULD. Took 5 days for them to deliver a fridge and dryer, couldn’t even fit the fridge through the door, didn’t drop the dryer off in the process either. WHILE this is happening my car is getting repossessed over me getting screwed over by my car lot. I BOUGHT ANOTHER CAR THE SAME DAY. “Romelo” the “manager” said he doesn’t feel comfortable renting to me since that happened. Even though I had my title with my name on it and my new bill of sale in my hand, and proceeded to argue back and forth in front of customers. VERY unprofessional. Now me and my 3 kids are without a fridge. Thanks rent a center! Corporate will...

It’s an okay place. Get the deliveries sucked. First got a washer and my bf had to move it to where it needed to be cause the dude looked at him stupid when he told him where to put it. Then a few months later for a couch and they came way before they were supposed to and we were home seen them at the red light as we drove by. Then they came to deliver and never knocked on the door and just hanged the sorry you missed us tag and finally got it a few hours after we were supposed to. And my bf had to help the 2 guys unload the sectional. I honestly only like dealing with the Jessica lady. She’s super friendly...