Tractor Supply Co. — Local services in Sealy

I bought a product and delivery online . It took me over a week to get a confirmed delivery date and time. TSC had to try three different stores Waller, Katy both had the item but damaged, so the day of delivery they decided they will be picking it up from the Sealy location. I was scheduled to be first stop in the morning. The delivery did not show up until 12:00 and it was damaged. The driver gave me the number to call to file a claim so I did immediately and spoke with Kylea and she informed me that I will be getting a discount and they will be waving the delivery fee. She emailed me the reference number and I replied to her email with photos of the damage as soon as we hung up the phone . A couple days went by and I did not see any refund credit back to my CC or hear from her , so I reached out to her by phone with no luck. 7/1 I sent her a email for the status on my claim with no response. 7/9 I reached out by phone again with no luck. 7/13 I reached out by phone again and could not reach Kylea so I waited on the phone for 30 min and was transferred 3 different times and finally was able to speak to someone . The representative offered me a 10% discount , so I asked her what about waving the delivery fee Kylea told me about and her reply was there was no notes so she can’t do that. Very unhappy with TSC and probably won’t be doing business...

Good afternoon, I went by my local TSC in Sealy, TX today. We had our pup with us & all the employees greeted him, & showered him with treats. They made him super comfortable & happy with all the attention. It made us happy at the end of our visit to be surrounded by such a great community. Even our previous trip; before we got our pup everyone was super friendly & helpful. I enjoy going here when I have to. Because they were so good to us, I wanted to write them a review for them to show my appreciation. Thank you so much Store #1872 TSC team for...

This store really needs a revamp from the new store manager and down. On several occasions I have encountered rude and disrespectful personnel not to mention being harassed about providing my number or signing up for a credit card. Today I visited the store to purchase some items. Employees were more concerned with internal drama than a customer requesting help. However, the young lady (Veeda- spelling may be incorrect) at the register was a delight. She was very knowledgeable and definitely had customer service as a...