If you have very straight, very fine hair avoid this place at all cost. Got the worst haircut of my life here (compliments of Julie or Julia/the youngest one). I am still recovering from it even though it was a few months back. I only wanted a straight cut (layering doesn't work for me) with subtle face framing pieces. What I got was super chunky, super feathered front (I looked like a got a mullet even though I have pretty long hair) with uneven layers. On top of that right side was longer than the left side even though I parted my hair in the middle. Now I have to part it on the side it looks so horrid. Amy had to even out the length and correct the sides (face framing) but there was nothing else that could have been done unless I decided to cut it all off and have short hair.
Reply to the owner: yes it was the worst haircut of my life. I still haven't changed my mind on that. I am still waiting for it to grow back. I showed a video of a girl with very straight hair and a very subtle face framing. In the picture she had very small and thin longer style curtain bangs you can call it. But you can write whatever you want I guess. The layers your stylist recommended were supposed to be very delicate and subtle. As I said before it came out chunky and super feathered. Nothing like the picture. Layers were very long and uneven not to mention again that my hair wasn't even cut straight. If that is ok with you because it's an easy fix that's ridiculous. I left the salon and was ok with it after it was curled and styled to hide all the bad job that was done. I came back the first thing after I washed my hair and dried it when it became obvious what was actually done. Amy tried her best to fix the front and make it all one length, I have nothing against her. She is probably your best stylist. But I wasn't happy with my haircut I got from your youngest worker at all. I am still not happy, obviously... And I have a right to express my feelings and thoughts. And yes Amy offered two free haircuts... but for...
   Read moreEdited: I was contacted by the owner and we ended up having a solution :)
I went to this salon after two years of not treatment due pregnancy and then postpartum. After 10 months postpartum I wanted to give me a gift so I went to the salon for full highlights. During the visit the hairdresser was very polite, but I wasnât offered water, tea or anything for almost 2 hours (I was there 4 in total). After applied the foil, they took it off not using water or washing my hair, just with hands and it was very painful. Then, they applied the color and after about 10 min I felt my head very itchy, I told how I felt but they kept the color in my hair. I never had allergies to hair color before, and the smell of the product was very strong. Once the service was done, I was asked how it looked, and it was just disappointed, no dimension at all, no color around my face, which I explicitly said, they offered my brows wax? No... thank you. then I had to pay 220!!! And the price said 150+, ok... my hair is under my shoulder, but it doesnât cover even my chest... Well, after 1 week I noticed my hair started to fall like it was 5 months ago (thanks postpartum hormones). Today I took a picture of my hair loss after a shower. Iâm very sad because I trusted this salon after so long without make anything in my hair. Before pregnancy I went to Gene at SLU, luxury, but the price was lower and the attention unimaginable, so donât be fooled by this place that looks no so pricey because youâll regret it :(
Forget to mention that all the time they spoke in Vietnamese which I consider disrespectful because they were talking about me...
   Read moreI came in for a haircut from hair just a little it past my shoulders to a pixie style cut the quoted me $35 and the stylist asked if I wanted a wash, so I figured why not and said yes. She started to cut my hair evenly lengthen all over my head and it looked like a helmet. All the stylists kept saying it was cute and I was âso braveâ to cut my hair. My stylist could see I didnât like it and asked how to fix it. I kept saying that is wasnât the same as the reference photo and to look at it but she said hold say she already seen the photo and thatâs how the hair cut was. It was so bad but I thought maybe Iâm not used to it so we agreed to give it time to see if I liked it after time passed. When it was time to pay she tells me $150 đł so the wash was an extra $115? Anyway Iâm not confrontational so I regrettably payed it. The next day I was traveling to Colorado and spent most of the day crying at my hair cut so I decided to call and ask for a refund. When I asked she said no that she would fix it. But Iâm like if youâre not able to do it the first time why would I want you to fix it so I kept asking for a refund and she told me that she would give me $50 but thatâs it. I told her that she could keep the tip that I gave her. I just wanted my money back and she continued to say no so I disputed with my bank and they denied the dispute. So I was left having to stop in Utah to go to a great clips for a stylist to fix my hair having to pay extra because they wouldnât refund my money for their bad service. Definitely will never go here again or recommend...
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