Boot Barn — Local services in Seguin

I stopped in to purchase the jeans I have worn for years. The issue was that they no longer fit well and the sizes were limited. A very kind young lady named Kim stepped in right away to help me find the jeans that fit right and checked all my needs. If not for her, I would have turned around and left without making a purchase. Kim is an asset to the company and her knowledge of the store was impressive. The prices at Boot Barn have always been a bit high, however the service I received today from Kim was worth every penny. I will definitely be returning. When you go in, ask for Kim, she will help you find exactly what...

My 17-year-old son and I stopped there to look at belts on our way home from an appt on 01/16/25. One of the work guys made us feel so uncomfortable bc he kept following us everywhere we went in the store that we put our items away and left. We were not doing anything suspicious and he did not ask us if we needed any help. There was no reason at all to act the way he did. I almost ask him if he had a problem with us, but just decided that Boot Barn can loose us as customers and we buy, or now bought from them a lot. Might eventually change my mind if he and others like...

Went in Saturday(10/12/2024) and ordered a pair of boots, some Cody James work boots, lady told me they ordered them and would be in the upcoming Tuesday... went back Wednesday(10/16/2024) and they still were not there. Was told the GM was going to give me a call the next day... Never called.... I called today(10/19/2024) and they still have not came in. Boots were never ordered. Will never do business with this establishment ever again. Will also tell all the people I work with about how they conduct business. Would...