Verizon — Local services in Seguin

I’m 80 years old and could not find anyone to have enough patience to help me understand my Verizon devices. I’ve been on the phone with various Verizon reps, been in several different stores with several reps and could never get the real help needed. My devices continued to cause problem after problem. My daughter brought me into the Seguin store, I felt hopeless with neither of us understanding how to clean them up to run smoothly. I also was not taking advantage of the Verizon VZ protect so my phone had been exposed to all types of viruses and hacks. Ashlee Haiby was unbelievably gracious, knowledgeable and patient. She worked with us for almost 2 hours, cleaning up, deleting unnecessary apps and educating me on how to most efficiently use my devices. Aslee’s Manager was supportive of the extra time she took as well which took the pressure off of me to hurry up and figure it out! Ashlee is a precious asset to your Seguin store and deserves a medal for her knowledge and accommodating approach to frustrated clients. Thank you for hiring...

I recently had the pleasure of working with Damien at Verizon Wireless, and I must say, the experience was exceptional. From the moment I walked in, Damien's professionalism and expertise were evident. He took the time to thoroughly understand my needs and offered personalized recommendations that were spot-on.

Damien's knowledge of the products and services was impressive, and he explained everything in a clear, concise manner. His patience in addressing all my questions and his commitment to finding the best solution for me truly stood out.

What really set Damien apart was his genuine enthusiasm and dedication to ensuring I was satisfied with my choices. He made the entire process smooth and enjoyable, turning what can often be a stressful experience into a pleasant one.

If you're looking for top-notch service and a knowledgeable, customer-focused representative, I highly recommend seeking out Damien at Verizon Wireless. He exemplifies what excellent customer...

so I had gone in to this store a few days ago with a friend of mine for her upgrade and she was dealing with the sales man named MARC. when I had gone in there with my friend I didn't expect to walk out with a phone. lets just say this man knew his stuff super friendly and wasn't pushy he basically seemed like a guy that knew how to deal with people my friend had gotten her upgrade super quick and simple. then I said I wanted to try when I said that MARC did not push at all he said was we can try if you want which is amazing cause most sales men at other companies I have been to have been rude and pushy and seem to like to rush and MARC DID NOT PUSH. I WOULD HIGHLY RECOMMEND AND SEND PEOPLE TO GO AND SEE HIM FOR A PHONE OR TO GET PHONE SERVICE HIS CUSTOMER SERVICE SKILLS WERE ON POINT AND SOO FRIENDLY AND NICE. MARC DEFINITELY DESERVES SOME RECOGNITION AND/OR RAISE FROM SOMEONE IN THE CORPORATE OFFICES. THANK YOU SO MUCH MARC I...