Walgreens — Local services in Sellersburg

This is my first review ever leaving and I feel very strongly about it. I never like to do this but I feel really upset about my experience today. I have went to this pharmacy for a long time. I wanted to stay here due to the customer service being really good and for convenience until today. I experienced the worse customer service EVER. Phil in the pharmacy was so rude to me when I was asking for my children's medications to have an automatic refill. First he needed me to specifically tell him all of the medications they were taking and that needed the automatic refills. Fine whatever I can do that. THEN while telling him what medications needed the automatic refill his tone and comments were so rude. Phil because of you I have decided to switch over to a pharmacy that is respectful to their customers. I think you should consider switching to another job. Using the excuse of your busy with 120 orders to be rude to me is unacceptable. You wont have 120 orders to keep filling for long with that...

If I could give 0 stars I would. I now as of typing this am sitting here with a violent double ear infection, I didn’t know this location was closed on the weekends… needless to say I will now be switching my pharmacy to CVS in Jeff. I worked here back when it was Rite Aid and have been getting prescriptions filled here for 15 plus years. I am now stuck to endure this pain in my ear until Monday morning… which will set me off work for 2 days.

If they want to close on the weekends, fine but update it somewhere so people like myself don’t drive all the way out there and they not be open. The lady at the pharmacy told me they were closed when I pulled up to the window and they couldn’t transfer my prescriptions because they were closed. If they’re closed… then why have someone back there?

I don’t usually leave bad reviews but this has to stop… I work for a dr office and if I treated patients like I was treated, I’d be out of a job. Do better Walgreens… at the end of the day, your patients...

The worst Pharmacy in the world. First of all they lost my insurance card ( the girl wanted to keep it, I should have known better than to leave without it). When I called to get the insurance card for 4 days they told me they couldn't find it. On the 5th day I called the manager (she was out). She found the card right away. Then after all of that, they didn't even run my insurance correctly and told me I would have to pay full price for my child's prescription. Went down to Walgreens with the same prescription in the same insurance card and bada bing bada bang bada boom what do you know $200 cheaper because they were in my insurance. Needless to say I'm going to be going to Walgreens down the street.

On the brighter side they have a lot of nice things in their store. And the ladies up front are very nice. Perhaps they need to train the pharmacy...