Papa Johns Pizza — Restaurant in Sellersburg

I ordered Family Special Delivery from Papa John’s today. An hour after my order was placed, my food arrives in an unmarked vehicle w/ two people in the car arguing.

A man with no Papa John’s uniform emerges from an unmarked vehicle and opens the rear door of vehicle. He takes a long time getting my pizza out of the car, as I realized he’s picking my pizza off his floor.

He approaches me with pizza’s in hand, no case to hold pizza to keep them warm. Driver hands me the pizza and informs me one of the pizza fell on the floor of his vehicle. I told him I was not accepting the pizzas and to call management and request a refund.

The driver informs me that “will take forever and that only one of the pizza’s fell, and they were fine.” I said no sir I’m not eating floor pizza. As I’m speaking his passenger is hollering out the window “what’s taking so long, are you ready yet.”

I then asked where was his uniform, or any type of Papa John’s ID. He then informed me he is a DoorDasher. I do not DoorDash due to poor service, constant scams, and sketchy drivers.

This is the kind of service you can expect from Papa John’s in Sellersburg, Indiana.

The only saving grace to the situation was the Shaun, the manager of that location being kind understanding, and refunding and replacing the order.

So buyer beware, Papa John’s now uses Door Dash for...

Imagine you show up for your interview.. they interview you standing outside the door. 5 minute interview, come back this day.. okay. Then.. imagine you come to your ‘first day’ to fill out paperwork. For starters it was near 100 outside that day and the AC inside the store was broke.. no biggie I guess. Then imagine the AD that made you apply said starting pay is $13 an hour. Great! You get told at the interview the starting pay is $12.. well I have experience making pizza, an open schedule, and the ad says 13/PH, but..Okay.. I’m desperate clearly, so whatever. THEN imagine you come all the way there give them your info for the system and do your paperwork, and when it comes time to put your salary in the system the manager puts $10 an hour… PLEASE L O L. Soo from $13 in the ad, $12 in person, $10 when you bother to show up unlike many other candidates. Not only was I basically lied to, but I had experience as well, and with pizza making experience you’re gonna tell me I’m being offered $3 less than advertised.. Would this usually be a big deal?.. no. Buttt, when the advertised pay wasn’t that great to begin with every dollar matters especially to an adult with an open schedule and experience . Just...

If there was a hlf star that would not be low enough for this review. The manager mark or whatever his name is just yelled at me,hung up.Then I called him back asked his name he said mark and he said you're banned from the store the reason why I was calling was to let them know they had messed my 5 topping pizza up again for the 50th time.I get a garden fresh pizza on half the pizza/the other half only green peppers and onion only because my son is picky eater.How do you mess that up weekly?And personally as a manager watch and make the orders as they come in everyweek he's there and still get it wrong.The way this guy talked to me no one should be treated that way for calmly and nicely informing them again that my order was messed up.Im glad he banned me because I should have not continued to do business where this incompetence continued so consistently. If you were to draw the order with crayons in bubble letters this guy would still not get it.If anyone knows who owns this location please let me know. I will be calling corporate or whoever I can to inform his superiors. I would NOT eat at this location the guy is out of control eventually going to get hurt or hurt someone with his anger issues I...