Showplace Cinemas — Local services in Seymour

The tickets were cheap but that was the only good thing about the trip. I ordered one reusable bucket one large drink and a box of candy and it was $43. I asked for a receipt and it was not itemized. I asked for my popcorn to be filled halfway so i could add butter and mix it and the boy employee was sweet and had no problem doing it. When i handed the bucket back to him for the second half the manager came out and said they are not allowed to fill those buckets until 2025 they are just selling them. I was not paying another $25 for a bucket of popcorn. My bucket was already full and i had already touched it and she said i could not have it. She was going to dump it back in when i told her that was unsanitary. I only got a small popcorn because i had to sign up for a rewards card and i got a refund for the bucket because i will not be back. When we got to theater 1 most of the seats are broken so some are leaning forward more than others. A lady in front of me did agree that the whole scene about her not giving me my popcorn was wrong. This place will not make it in seymour if they do not train employees and have good customer service. The teens were great the manager needs to learn that sometimes when your employees make a mistake you have to let things go to the benefit of...

Staff was professional and helpful! They have a 2025 bucket that states start of Jan 2025 till end of 2025 for only $20!!! 5 dollar fill ups all year saves 4.50 on every trip! Manager is super friendly and very interactive with her staff and customers! Very clean, cheap ticket prices, great selection of candy. They have a rewards program points for EVERY dollar you spend! And you get a free popcorn at sign up!! It's amazing to have the theater back in Seymour. So excited for the renovations to be done! Recliners with heated seats will make the movie experience even more amazing! 10/10 already and it's only a soft opening! The grand opening is going to make it even more amazing! Good job to the manager and her team very well trained and knowledgeable on movies, consession deals, and a very...

We went to see How to Train Your Dragon today as a matinee (only ones in this movie) and as soon as the previews came on the volume was very loud, which led my 5 year old to breakdown crying, my 3 year old covering his ears, and even my husband and I were uncomfortable.

My husband went and asked if they could turn it down and they immediately jumped up to do it and help. They then came into our theater to ask if it was better, and recognized it still needed to be turned down more, which they did.

It is the small things like this, helping without complaint and following through, that keep us coming back. Thank...