NAPA Auto Parts - Atlantic Auto & Marine, Inc — Local services in Shallotte

On Wednesday I had a Doctor's appointment at 9 am on my way I dropped off movies at the red box and went back to my truck and the battery was dead and would not turn over. I was so upset facing a doctor's appointment at 9 and it's 8:30 I called advance Auto because I always use them. WELL they would not help me. They would not bring me a battery. So I called NAPA.....thank you NAPA and thank you FRANK he brought me a battery quickly installed it and I was on my way.... I arrived at the doctors office at 8:55 So thanks to Frank and NAPA I was not late. NAPA I'm going to do all my business and my friends will too with you. Good by Advanced​ Auto and I've dealt with you for 5 years. 😀 👍 Thanks...

By far the worst auto parts store experience ever. Purchased a 120 dollar relay from them with a 3 year 36,000 mile warranty. Relay shorted internally after a month and fried a new fuel shut off solenoid. Came in to the store and verbatim “there’s nothing I can do for you”. Contacted NAPA corporate, and have yet to hear from the district manager or the store manager. Absolutely garbage customer service. I do not recommend purchasing any parts from them because they will NOT honor the given warranty for the parts purchased and will refuse to give you you’re money back even inside the...

Battery went dead and they wouldn’t replace because they said didn’t want liability for messing up the clamps. Said go to competition and let them do it. Went to auto zone and they were great. Fast service and no issues with clamps, as manager at autozone said this ain’t no rocket science. Save your time and money and go...