May Jewelers Custom Designs — Local services in Shelby

Absolutely not happy! I took three very important pieces of jewelry to be repaired/strengthened, as two pieces had worn thin and snapped and I was afraid of the same happening to the third. I specifically asked for gold to be added to the pieces to make them stronger and explained that when I’m nervous, I often run my charms along my chain and that’s why they had gotten weak and snapped, and that I want to make sure they don’t do it again anytime soon. When I received my jewelry back, they just did the bare minimum to tack the broken pieces back together without adding any gold, without doing anything to strengthen the pieces, and I’ve never ever had jewelry repaired that was returned to me without being cleaned. This little bit of nothing close me $150, which is ridiculous for what was done. I expressed my dismay and was told it was fine. I told him I wanted them strengthened so they didn’t break again and his solution was “if they break within a year, I’ll take care of it”. These charms are not replaceable which is why I don’t want to lose them. As you can see in the pics, there is no...

My husband and I honestly LOVE this place! Couldn't ask for better people to work with. SB was very helpful from the moment we first walked into the store. Beautiful selection, helpful, mindful of exactly what you are looking for, and so sweet! I will NEVER go back to paying the insane prices because of a name on a sign! Go visit them! Inside Cleveland Mall, you can...

I had a great experience with May Jewelers Custom Design! Sam and Chris are very friendly and professional people who sized up two rings for me in one week! Another long time jeweler last year said it would take months as they had a back log. Give May Jewelers in the Cleveland mall a try and support small...