Midco Customer Experience Center - Watertown — Local services in Sheridan Township

We have had Midco for years and have always been happy with them, until recently. We had problems with our internet in April and instead of fixing it, they connected us to our neighbors house with a cord and haven't been back since. We have had multiple emails saying a contractor has been assigned to bury the line but they never show up. When I call Midco I get contradictory information and no answers. Edit: Here we are, four weeks later. Still connected by a cord to our neighbor's house. The contractor finally showed up and buried the tube. Now it's just more excuses and...

Sad this happens every month. Trying to log into their site just to pay my bill, it'd take me at least 30-45 minutes just to log into the their site. Tried both app and on direct site.

I am switching out of Midco. POS service! Internet is fine, but trying to log into their site is crazy! should never take over 5 minutes just to pay the bill. and yeah i had automatic payment, that never...

Didn’t catch his name but the employee with a long beard and earrings was super rude and dehumanizing. Very loudly announced I hadn’t paid a bill in front of everyone. Times are tough for everyone and that was very unprofessional to do. I will be spreading the word to everyone I know to not support this business if this is the type of people they...