Perkins American Food Co. — Restaurant in Sheridan Township

Our server was very outgoing and helpful. The staff we interacted with were friendly and accommodating. The food was not good. Our kids' food seemed okay. Burgers, fries, Mac-n-cheese, and a waffle. My wife has dietary restrictions, which our server was very helpful with. But, she ordered a steak, which her medical condition allows very infrequently, and they overcooked it. She asked for some sautéed peppers on the steak, and they put them on her hashbrowns. My meal was not fit for human consumption. Two porkchops, mashed potatoes & gravy, and rice pilaf. The porkchops were very dry, hard, and over seasoned. I could barely chew them. The mashed potatoes were disgusting and over salted. The rice pilaf wasn't rice pilaf. It was just Orzo and white rice and tasted bland. But the "rice pilaf" was the best thing on the plate. I couldn't eat more than a few bites of the meal, but unfortunately, I had a meeting to get to and didn't have the time to order something else, which the staff offered. They did take my meal...

I will begin by saying that our server was very sweet. My husband and I ordered the same meal (pot roast) only to find out twenty minutes later that only one was available, therefore I ordered another dish which was shrimp & Tilapia over a bed of angel hair pasta smothered in a butter sauce with spinach on the side. When my meal arrived I was a tad bit shocked because there were approx. five leaves of spinach on the plate and I am not kidding folks; five leaves of spinach. The Tilapia & shrimp were cooked beautifully but the pasta however was dry because there was no butter sauce. When I asked for more spinach, a healthy bowlful was provided without problem. When the check arrived our server apologized for the wait and showed my husband where they had taken off $5.00 for our troubles. The place had a down home feel and it was packed. Would we...

Ordered online and like I always expect it was tge worst food I have eaten at Perkins. I don't stray to far from my order when I sit down at restaurant but clearly the people packing and sending food out the door change the way they serve.

Sandwich was soggy and had been done for a bit. The fries were baked and soggy from being under a Styrofoam lid. The freshness of the apple pie was disgraceful.

I know if I was sitting being served by a professional person I would have had a great meal. This is an example of someone earning a tip and someone taking an unearned tip.

If I choose this way to get my food from perkins I will not pay up front, I will not tip until I check the quality of my order.

If the managers/owners of the Watertown sd location read this I would hope they will train their staff while this is fresh in...