Hazel Boutique — Local services in Ship Bottom

I had been looking forward to checking out Hazel, but my experience was extremely disappointing. The posted hours indicated they were open until 6 PM, yet when I arrived, I waited at the counter for several minutes with no greeting or assistance from staff. When I finally interacted with the employees, they came across as rude and unprofessional, at times even making comments about customers within earshot.

The coffee and matcha were unpleasant, and the overall atmosphere felt more focused on clout and aesthetic than quality or service. Additionally, almost nothing in the store or café had price tags, meaning you had to ask for prices, something especially frustrating when the place was packed. Overall, the lack of professionalism, poor customer service, and underwhelming products made for an experience I won’t...

Rude. Staff is rude. Charging $80 for some ugly, terrible quality sweatshirts. The store itself looks like a summer version of Spirit Halloween. Product is on the floor and in boxes. No thought or process into building out a boutique. Gives the vibes of “I’m 25 years old and my family gave me all this money to start a business” and yet I’m going to claim I’m “self made”. SO MANY other much more beautiful boutiques on the island. Go to Island Gypsy, Allie...

Three employees and not a single one said hello or offered assistance in any way. Even when we asked they just pointed. No prices on anything. Anytime you pick up an item a packet of silica gel falls out onto your feet because they never threw it away while Unpacking. Most items are piled up on the floor. At least pretend like you care a little bit. They just lost 4...