Shipshewana Furniture Co. — Local services in Shipshewana

Very high quality furniture, lots of opportunity to customize, and great people. We very much enjoy working with Jen who is so patient and accommodating throughout the process. She gives us suggestions based on pictures/description of our space and her gathering of our preferences, but she never pushes or tries to upsell on material or options. We're now furnishing a third room with their furniture and will be back for more in time.

You don't go here for cheap furniture, you go here if you want a reasonably priced piece that should last decades. You get to customize your furniture by choosing your material, stain, fabrics, and even modify dimensions where possible. Compared to similar furniture you could buy at another fine furniture store, you're probably paying a little less, getting better quality, and have much more input on the design with Shipshewana Furniture.

There is a network of Amish furniture stores in the Midwest that sell similar pieces under different names. I've noticed Shipshewana often has the most competitive pricing, perhaps due to their very close proximity to the builders. Call in and ask about an incentive for visiting in-person as part of the purchase process. It's a neat store and also an interesting town to visit for a day or...

We purchased our kitchen table and chairs here about 6 years ago. My parents had a table from the same company that has endured the rest of being a family kitchen table for 20+ years. I love their table so I was happy to pay the admittedly high price for mine. It is beautifully constructed and sturdy. However, they must have changed their finishing process or something because the top coat is bubbling for some reason and it it gets rubbed too hard while cleaning or whatever it takes some of the stain off with the top of the bubble for lack of a better descriptor. I reached out to the company to see if they could suggest a solution and their only suggestion was to refinish it. Refinishing a table every 6 years is expensive and getting it to match the chairs would be difficult. I could have gotten a table that would hold up for 6 years at any inexpensive furniture store. I was expecting heirloom quality here and I’m extraordinarily disappointed in both the quality of the finish and the company’s response to my...

We just received our living room pieces today. As recent empty nesters, it was time to upgrade to heirloom pieces, so we shopped for quality. We ordered a mission double bookcase and TV stand.

(1) we shopped online and could not find matching pieces, so we found what we liked in each and through the ordering process we were able to create a set, with matching hardware....no charge.

(2) we received a discount for ordering more than one piece that more than covered the cost of delivery to the Northside of Indy.

(3) we were told they would deliver at 8:30 am, and our doorbell was rung at 8:29:45am.

From the first click on the web page, to the phone calls we made to ask questions, to the special services offered to make sure we got what we were looking for, to the online payment options, to the spot on delivery and set up. I don't feel we got what we paid for....we got...