The Dragonfly Boutique — Local services in Smithfield

I purchased a dress from a pop up location at the farmers market, my daughter purchased one also. My daughter was concerned about the sizing, and the sales person ,who I believe is the owner, said she would be able to return the dress. No other information stated. My dress, a size large, my usual size I even sometimes wear a medium unfortunately did not fit. I messaged her on IG and her reply was I could only exchange the dress for something else or receive store credit. I am not interested in any other items, nor do I want to wait till new merchandise comes in. I told her for a good business practice, it would be a good idea, to FULLY let her consumers know the return policy at the time of purchase. Her reply was that it’s on her website, but I did not make the purchase on the website. I would not have bought something I could not return if I did not like the fit. Needless to say I will patron other local boutiques that offer returns. So, just some food for thought before you buy an item that you can...

I have to disagree with Melissa Stearns review, I too have been to the farmers market to the pop up shop. It was set up beautifully. Upon purchasing my items, the owner did 100% mention that if it didn’t fit or I had any issues with it, that I could EXCHANGE for a different size. There were also other people there inquiring about sizes or other merchandise and were told the same thing, they could exchange or return for STORE CREDIT. I was also given a card in the bag that if needed, gave me information to access the website, which has the return policy. Sounds like melissa didn’t listen to what was being said, and just wants to cause a fuss. I love shopping at the little boutiques because they treat you like a person rather than just another big order. Anytime I’ve had an issue, the customer service has been wonderful and I highly recommend supporting this small...

This is honestly my favorite clothing store-the quality of the items is fantastic and the styles are comfortable, gorgeous and classy. I love dresses and am always on the lookout for new arrivals because I know there will be something great coming. They also offer Shop Pay, which is so convenient! Everyone who works there is friendly and the customer service is amazing! Love love love...