I love the selection of decorative pots and other home items here in the inside store, who ever purchases for this place has great taste and does a good job curating for different styles. The outside section here is a little overwhelming if you don't know what you're looking for, but staff will help you if you need guidance.
I have had some hit or miss customer service experiences here, but I think the majority of the staff are friendly, knowledgeable, and do their best to jump in if you want help. It's a mixed bag but mostly positive. Just as an example, I was here recently buying a bunch of pots and miscellaneous stuff, and the person who rang me up completed the transaction and then wordlessly meandered away. There was too much stuff for me to carry, and it was not bagged up because of the odd sizes of the items, so I said to a different cashier, "I"ll be right back, I will just have to make two trips to take this stuff." Another girl jumped in and cheerfully offered to help bring things out to my car. So... weird customer service from the person who rung me up(?), but excellent customer service from the girl who carried stuff to my car :)
I am deducting one star because I recently bought an outdoor hanging plant here and it literally shriveled to dust and died the next day. I specifically chose this hanging plant based on the recommendation of a friendly staff member who said it would do well in the shady area of my porch. I am not a plant expert, but I do have a lot of indoor and outdoor plants and am not a complete noob -- I have no idea how it's even possible that this thing died so quickly :(
Otherwise, I have only good things to say about this place and I always look forward to going here. All of the indoor plants I have bought here have done well without pests or problems. Great selection, and usually pretty...
Read moreI recently visited American Plant in Bethesda, MD, and I was quite impressed with my experience. This veteran-owned garden store offers a wide selection of indoor and outdoor plants, along with eco-friendly supplies that cater to all gardening needs. The moment I walked through the doors, I was greeted by a friendly staff who were eager to assist.
The layout of the store is well-organized, making it easy to navigate through the various sections. I appreciated the extensive variety of plants available, from vibrant houseplants to beautiful outdoor varieties. The staff were knowledgeable and offered helpful advice on the best plants for my home and garden, which made my shopping experience even better.
Accessibility is a strong point for this location. The entrance is wheelchair accessible, and there is ample parking available, including accessible spots. This consideration makes it easier for everyone to enjoy what American Plant has to offer.
I also liked the flexibility of service options available. Whether you prefer to shop in-store, utilize their delivery service, or pick up your order, they have it covered. I opted for in-store shopping and found it to be a pleasant experience.
While my visit was mostly positive, I would have appreciated a few more eco-friendly product options in the supplies section. However, the overall experience was delightful, and I left with some beautiful plants for my collection.
In summary, American Plant is a fantastic destination for plant lovers in Bethesda. With its wide selection, friendly service, and commitment to eco-friendly practices, I highly recommend...
Read moreThis nursery has disappointed me. I was so excited initially, but then my plants started not thriving. That happens sometimes with a change of location/environment so I was patient and did everything possible to make them happy. I bought a gorgeous begonia from them that died in 4 weeks. They over-fertilized it (which made the bloom so impressive) but in days it started showing leaf burn. I couldn't save it as hard as I tried. A rose I got from them was also not looking great. It was not putting out new buds or stems, and it was yellowing. It ended up to be spider mites. The spider mites then spread to my nearby plants. (I know I didn't have spider mites before the rose because I have a pretty controlled environment - a balcony - and no other plants changed.) The spider mites have taken over my elephant ear and tomatoes and have been very hard to knock back. I have one plant left from them. It's a maidenhair fern. It's not put out any new stalks. It hasn't died yet but it certainly isn't a very healthy plant.I have 20+ other plants that are all doing just fine so my conclusion is that I got unhealthy plants from...
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