⭐️⭐️⭐️⭐️⭐️ Exceptional Service – Thank You, Mo!
I can’t say enough good things about the service I received from Mo at Bethesda Smoke Shop (right in front of the Sunoco gas station in Kenwood). From the moment I walked in, Mo welcomed me with genuine kindness, professionalism, and a level of attentiveness you rarely find these days. If you’re in the area and looking for a great smoke shop with top-notch customer service, I highly recommend stopping by and asking for Mo. He’s the reason I’ll be coming back
Thank you again, Mo, for your outstanding service and warm energy. Keep doing what you...
Read moreThey don’t respond to criticism or feedback very well. Instead of addressing my complaints in a previous comment, the shop owner accused me of lying and asserted that I have never even shopped at the store (I’m confused how he can make that claim, as though he knows the first and last names of every customer). Instead of aspiring to provide the best products possible and maintaining business integrity, the shop owner seems much more concerned with discrediting negative feedback rather than...
Read morePopped in on a few occasions to buy coconut coals for my incense burner and a few things for my hookah that had been in storage for so long. The guy here is nice and helpful. There is a good selection of hookah tobacco and all things related. It's a CBD shop also. I'm not into that, so it can't speak much to that at all. You'll also find lighters and torches and some incense...
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