Georgetown Bagelry — Restaurant in Maryland

I can’t leave a review on Too Good to Go, because you can’t leave a review on their app unless you actually complete your order. And I couldn’t pick up my order because the shop was closed, even though we arrived well within the time window for picking up a Too Good to Go package. The instructions said to knock if the door was locked. We knocked and waited for at least 5 minutes. The worst part is that we could see packed bags of food sitting on their counters. Pretty sure they were for us. So someone packed the orders, but left before the pick up time ended. At least I got refunded by Too Good to Go. What a waste of time.

Edit on 1/21: In response to your reply, WOW I cannot believe how dishonest you are! You know exactly what date this happened, because you altered your Too Good To Go listing shortly thereafter, to move the pickup time to before your closing time. On the day in question, your TGTG listing said 2:20 to 2:45, and to knock if the door was locked. You were fully aware that TGTG pickups were to happen after your shop closed. TGTG refunded us right away, which they wouldn’t have done if we had been late. You must have gotten a notification from TGTG that you had messed up. Stop pretending that you don’t know...

Cashier Tia Nicole A had a horrible mood morning of Tuesday August 28th 2018 She served as if she were doing us a favor. My mother who has an accent but is very well understood when speaking, had placed an order. When our order came and was wrong (completely wrong) she called us over to the register to pay for the mistaken order. Once I said I would like to speak to a manager she insisted there’s no manager present and that’s ok, but she followed me to our table after I said I no longer wanted the order due to her nasty attitude. She followed me to our table and began to speak, when I responded she replied “i’m not talking to you, (proceeded to look at my mother) ma’am you have to pay for the order.”

Horrible service. Nasty attitude. Don’t work early shifts if you don’t have the right attitude to do so.

*update- I proceeded to pay the difference and she charged me for 2 Miami bagels... I asked for one.

She has left the building because it bothered her so much. She went home. A kind lady is now working the register and is...

I been coming here weekly since I was a kid. I recently had my last visited and my experience was significantly marred by the poor treatment of the staff by the manager.

During my last 2 visit, I witnessed the manager speaking harshly towards the employees. My last straw was when I saw the same manager threatening the cashier with firing her in front of me. This created an uncomfortable atmosphere for both the staff and the customers. It's disheartening to see hardworking individuals being treated with such disrespect.

No matter how good the food is, the way employees are treated speaks volumes about the establishment's values. I hope the management will address this issue and create a more respectful and supportive work environment for their team. Until then, I cannot in good conscience recommend...