B & L Custom Computers — Local services in South Ogden

All I can say about this place is AVOID at all costs.

I took my MacBook Pro into to have the battery replaced. I called first to make sure they could do it. They quoted me a price for parts and labor. When I went to pick it up the cost had gone up and the reason was it took them longer than expected. Upon checking out the computer I found that the track pad and keyboard did not work. I refused to accept the computer and told them they had to fix it. They offered me a keyboard and mouse. I said no. They sent the computer out to another place which took ten days. They called and said it was ready. I went to pick it up and at first everything seemed ok so I took it home. I should note that the computer only showed 50% charge when I picked it up. The next day when I tried to turn it on it was totally dead. I took it to a certified repair place and they inspected the computer and told that the battery was incorrect and the voltage was too high and as a result it had fried the logic board. The computed is now totally useless and B&L is not willing to own up to the fact they did it or anything else.

I filed a complaint with the Better Business Bureau which I find out is a complete waste of time. I filed other reviews and they respond with complete inaccuracies and a different story.

So my advise avoid and do your home work before you get...

Very dissatisfied. My toddler knocked my hydrojug onto my new laptop. It dented the cover. The laptop is in working condition, but I wanted the cosmetic damage fixed. I asked my husband to help take care of it as his work schedule is more flexible. He first called on the phone and was told the cover most likely could be replaced. When he took it in, he was helped my someone who cared more about badgering him if he damaged a borrowed laptop and was trying to cover it up. He could hear this gentleman speaking with another man in the back and they couldn’t understand why my husband brought it in to be fixed since the screen is still functioning. Instead of taking in business and helping a customer, they were incompetent, inconsiderate, lazy, and accusatory. Hearing my husband describe this interaction I would strongly suggest no one do business with them. If they want to treat a customer this way they obviously lack integrity. I wouldn’t spend...

I took my MacBook Pro into Dave and Brandon at B&L computers and I got to tell you these guys are the best very courteous and nice gentlemen, informative on all my computer questions and they are blazing fast I got my laptop back a heck of a lot sooner than I thought was even possible! :-) their prices are very reasonable tooI, I was a happy camper when I received my bill, It was substantially lower than I expected, a very nice pleasant surprise! Again thank you Dave and Brandon for your great work and your promptness I would recommend B&L computers to anyone who wants to deal with honest people!!! And fair prices, Thank you B&L computers for your great...