Rejuvayou Medical — Local services in South Pasadena

Laughably bad communication. Seriously unprofessional service.

I’ve been going to an excellent medspa in mid Wilshire but got frustrated with a long wait for certain services so I went for a consultation.

Do you enjoy the phony friendly hard sell you get at car dealerships? This is the spa for you.

After waiting 40 minutes, I met a fast-talking person who didn’t introduce herself with proper credentials. She told me in 2 minutes that my needs were a 2k 8-week package but then stressed that it might not work and they worry about bad reviews. Red flag!

The nurse practitioner gave me a quick look and said my condition was mild, then went along with the sales pitch. This woman was rambling on and on trying a dizzying variety of sales tactics to get me to fork over 2k. Examples: we’ve all neglected ourselves. I’m a mom, too. I love science. As women, put looks are important for self esteem. We have special financing. Disgraceful lack of listening skills. I asked her why bother with a service if you also need to have the next package bought in case there’s more damage from the initial service. Then, she completely changed her pitch to say I could do only the longer expensive package, or just do some expensive creams. I’ve never had such an inconsiderate consultation. Then I was handed a form to sign, which she said was an estimate but the reception clearly thought was a contract that they asked me to sign. I cannot trust RevujaYou with my toenails much less my face.

She kept saying she wanted to educate me but did a terrible job of it. I honestly think she doesn’t know how. Read the Yelp and Google reviews to understand that this woman is not a lonely, incompetent salesperson filling in, she is the main salesperson who does the consults, not the NP or her husband who is the MD here. That’s not professional. They may offer decent services but you will have to get past the shameless money grab. Important points: Salesperson did not have any medical training, yet offered medical advice. The doctor is not in. Salesperson does not listen to questions or ask any questions about you, your health, your budget, your skin care goals.

Avoid this place. We’re in LA with so many professional dermatologists and medspa. I decided to go to see my dermatologist for an expert opinion on my skin. The Sephora staff are much better trained and attentive. at RejuvaYou, they want your money. Their services are expensive and might not work, but don’t dare leave them...

I lost fat without surgery!!! I was able to drop back from a 34 to a 32 after a couple sessions of utilizing the Rejuvaslim procedure (completely non-invasive, basically just laying under a specialized red light). It was completely painless and incredibly easy. This is perfect for anyone wanting to lose fat who might be scared of needles/poking/surgery. I'm now onto my 4th session, eager to see how much further down it can go!

I had slowly and progressively been gaining fat around the midsection after hitting 30 (dad bod...) and I wanted desperately to lose it, but my work schedule and family life have made trying to go to the gym regularly extremely difficult. This procedure is a godsend for anyone with a busy life and not wanting to undergo surgery.

I also had the opportunity to try their Spectra laser toning on my face as well. I hadn't intended on it originally, but after trying one session, my face was significantly clearer, less dull and smoother. I was told this is one of their most popular procedures, and I can understand why just after one session. You get the option of getting a numbing face cream, after which all it feels like is like small clicks of static electricity.

Dr. Shieh is extremely patient and thorough in explaining what to expect, so if you have any questions or hesitations, just ask him. At the very least, its worth the consultation.

Update: After 6 sessions, I regret not keeping some of my older pants. I am constantly having to keep a belt on to keep my current pants from slipping off. If you do proceed with the Rejuvaslim, keep some of your older clothing so you don't have to repurchase a...

As a South Pasadena resident, I really wanted to like this place, but unfortunately my first visit was such a disappointment that I walked out without even getting the service.

I was asked to arrive 15 mins early, which I did, only to be left sitting around for over 30 minutes past my scheduled appointment time with no explanation or update. After they briefly took photos of my face after I walked in (which took all of two minutes), I was asked to wait on one of the chairs. No one checked in. No one communicated anything until I asked how long it would take 20 mins past my appointment time and two other customers walking in and getting treatment. They then put me in a room and said someone would be there shortly, but 10 mins later and still no doctor or update.

When I finally said I was leaving, I wasn’t met with more than very quiet sorrows and vague awkwardness. Honestly, it felt like my time meant nothing to them.

As a new customer who was already feeling uncertain about trying out aesthetic treatments, this experience was enough to make me walk away entirely. If this is how they treat new clients, I’m not interested in finding out what else gets neglected. The whole vibe in here felt off and strange. I’m a very understanding person and understand that mistakes happen sometimes or hold ups, but nothing was communicated to me and it honestly made me feel like they didn’t care much at all. Won’t...